Whistleblower Definition and Reporting Channels

A whistleblower refers to any employee, external party, stakeholder, or any individual who has either experienced harm or witnessed fraud, misconduct, or non-compliance with laws, regulations, company policies, or directives. Such individuals can report their concerns to the designated authorities within the company, including Chairman of the Board (DH), Chief Executive Officer (DD), Chief Officer (Relevant Department Head), Director of Corporate Compliance (D3)

Whistleblowers can submit their concerns through the following four official channels:
1. Directly (verbally or in writing)

• Submit the Whistleblower Complaint Form to an authorized recipient.

2. Via Email

• Send a report to the designated recipient or whistleblower@thaiairways.com


3. By Mail

• Address the complaint letter to:
Thai Airways International Public Company Limited
89 Vibhavadi Rangsit Road, Chom Phon, Chatuchak, Bangkok 10900


4. Through the Company Website Here

• Steps for Filing a Complaint via the Company Website

For more details, refer to: Company Regulations on Complaints and Whistleblowing for Fraud and Non-Compliance (2024, Amendment 1)


Last Updated: February 4, 2025