We’re here to provide the support you need. Whether it’s resolving an issue, arranging special assistance, or answering your questions, Thai Airways is ready to assist. Use the resources below for quick help, or contact us directly for urgent inquiries.
FAQs
Find answers to your questions, transfer miles to other Royal Orchid Plus members, and explore the exclusive benefits of Thai Airways' loyalty program.
THAI World Wide Offices
Easily locate Thai Airways offices worldwide. Use our search tool to find the nearest office by country, city, or service type, and get the assistance you need for reservations, ticketing, or loyalty program inquiries.
THAI Contact Center
Thai Airways has established a comprehensive Contact Center network covering both Thailand and International markets. The service within Thailand is known as the Thailand THAI Contact Center (TTCC), while the International service network is operated under the Overseas THAI Contact Center (OTCC). Together, these centers ensure 24-hour global support and uphold THAI Airways’ commitment to its world-renowned service philosophy — “Smooth as silk.” To find telephone numbers.
SERVICES
Flight Support
Our team is here to assist with any flight-related issues to ensure a hassle-free experience.
Special Service Request & Assistance
Customized support for passengers with specific needs.
Royal Orchid Plus Service
Manage your Royal Orchid Plus membership, making it easy for members to update profiles, claim miles, and enjoy exclusive benefits.
Flight Disruption Certificate
Lost & Found
Customer Feedback