Thai Airways provides Universal Health Coverage (UHC) for all employees, ensuring access to essential, high-quality healthcare services without financial hardship. Employees also have access to safe, standardized, and affordable medicines and vaccines. The company facilitates a safe and health-supportive working environment.

• Group health insurance, life insurance, and accident insurance are provided for permanent employees in Thailand.

• Modernization and safety upgrades to buildings and pantry for employee convenience. 

Thai Airways commits to create full and effective participation of women in leadership roles at all decision-making levels.

• Recruitment for Student Pilots without gender restrictions.

• Promote diversity and women leadership by opening executive positions without gender restrictions. 

The company ensures access to clean and safe drinking water for employees, promoting environmental friendliness.

• Install drinking water dispensers at headquarters to reduce plastic waste and comply with Occupational Safety, Health and Environment Act B.E. 2554 (A.D. 2011).

Thai Airways supports clean and sustainable energy through renewable energy projects and modern technologies.

• Install Solar Cell projects at headquarters and Suvarnabhumi catering building, providing less than 1 MW and installed capacity of 1.954 MW, consequently.

• 4 Electric shuttle buses for employee transportation are provided. 

The company promotes sustainable economic growth, decent work, and responsible business practices.

• Responsible supplier and procurement management.
  The company has established a sustainable procurement policy aimed at raising awareness of environmentally responsible purchasing and service contracting practices. This includes concrete actions to ensure that procurement activities consider environmental preservation. Additionally, the company emphasizes appropriate supplier management, recognizing suppliers as key stakeholders in the business process. Sustainable supply chain management is also promoted to foster stakeholder trust and acceptance across all sectors. 

• Collaboration with Doi Tung Development Project to support sustainable coffee farming and community development.
  The company has collaborated with the Doi Tung Development Project (Royal Initiative Area) to support local farmers in cultivating coffee sustainably and in an environmentally friendly manner. The community’s produce has been developed into a special blend called “Black Silk Blend,” a premium drip coffee served on Thai Airways flights.
  This collaboration not only generates income and improves the quality of life for the community, but also promotes a circular economy and environmental conservation simultaneously.

• Partnership with Jim Thompson to produce eco-friendly amenity kits for business class passengers. 
  In collaboration with the Jim Thompson brand, the company launched an eco-friendly amenity kit featuring a specially designed bag made from environmentally materials and crafted by Thai artisans. This partnership not only enhances the travel experience for business class passengers but also supports the creation of high-quality local craftsmanship and promotes domestic manufacturing industries.

Thai Airways enhances aviation infrastructure and operations for sustainability and efficiency.

• Fleet modernization by phasing out four-engine aircraft.
  The company has enhanced the efficiency of its fleet by phasing out all four-engine aircraft. This initiative aims to modernize aviation infrastructure, improve operational performance, and significantly reduce operating costs. 

• Operational improvements using innovative management techniques as follow:
  
  • Optimize flying techniques
  • Minimize extra fuel
  • Improve ZFW accuracy 

• Collaboration with PTT Oil and Retail Business for Sustainable Aviation Fuel (SAF) trials.
  The company, in collaboration with PTT Oil and Retail Business Public Company Limited (OR), conducted a trial of Sustainable Aviation Fuel (SAF) on the Phuket–Bangkok route to demonstrate its commitment to environmental sustainability. This initiative can reduce carbon dioxide emissions by up to 80% compared to conventional aviation fuel. 

• “Zero Waste Living by THAI” initiative to upcycle waste into new products.
  The company encourages the sustainable use of resource by upcycling plastic and used materials to create new products, and support sustainable industry production. 

The company promotes equality across all dimensions, ensuring equal opportunities regardless of gender, age, disability, race, or social status.

• Human rights equality initiatives.

  • Participation in Love Pride Parade.
  • Employment opportunities for persons with disabilities.

Thai Airways fosters safe and sustainable communities by reducing workplace and public area risks, creating safe environment and to support safety scheme, continuously.  

• Raise a campaign to achieve zero workplace accidents in line with company safety policies.

The company promotes efficient resource use, waste reduction, and value creation from waste materials.

• “Jan ka Phak” 
  The company has partnered with the Chaipattana Foundation to serve premium-quality, safe jasmine rice “Jan ka Phak,” cultivated by farmers supported by the foundation, to business and first-class passengers. This collaboration aims to promote Thai agriculture and elevate Thai jasmine rice to an international level. 

• “THAI Pan Rak Pan Sook” Initiative
  Thai Airways organized the THAI Pan Rak Pan Sook: Turning Bottle Caps into Clothes Hangers” activity, engaging volunteer employees in transforming donated plastic bottle caps into value-added clothes hangers. These hangers were then delivered to various charitable shelters.

• “Khun Luer, Rao Khor”, collaborated with THAI Pan Rak Pan Sook, donation.
  Thai Airways, in collaboration with the “Khun Luer, Rao Khor” Project, organized a donation campaign to collect various items for children at the Baan Nokkamin Foundation. 

• Thai Airways Rice Crackers 
  Thai Airways Rice Crackers are crispy snacks made from three Thai rice varieties: jasmine rice from Prakhon Chai District in Buriram Province, glutinous rice from Chiang Rai Province, and white rice from Pathum Thani Province. The product is available in four internationally inspired flavors: Garlic & Pepper, Wasabi, Sauerkraut, and Parmesan Cheese. This initiative supports local farmers, adds value to Thai rice, and helps promote Thai agricultural products on a global scale.

• “THAI Turns e-Waste into Internet for Kids” project with AIS
  Thai Airways continues its commitment to corporate sustainability by partnering with Advanced Info Service Public Company Limited (AIS) in the “THAI Turns e-Waste into Internet for Kids” project. The initiative aims to repurpose unused electronic devices into valuable resources, with each donated device converted into 1 GB of internet access for children and youth in 8 remote schools across the country, promoting equal access to online learning. 

• Provided special edition recycled polo shirts for employees to celebrate the company’s 65th anniversary.
  The company presented a special gift to all employees—a limited-edition purple polo shirt featuring the 65th anniversary emblem. This shirt was made from recycled materials, repurposed from old uniforms returned by employees. The initiative reflects the company’s commitment to resource efficiency and reducing environmental impact from textile waste incineration. 

Thai Airways implements measures to mitigate climate change and transition to clean energy.

• SAF usage in flights to France, Sweden, and Norway (1% in 2024); UK and EU (2% in 2025).

• Solar rooftop project at headquarters, raising the use of clean energy and aiming to reduce electric fee. 

• Transition to electric pallet trucks and conveyor belt vehicles.

The company supports marine conservation and sustainable use of ocean resources in compliance with international laws.

• Cooperation under CITES to prevent illegal wildlife trade; bans transport of ivory, shark fins, and hunted animal parts.
  The company cooperates internationally under agreements aligned with the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES), implementing measures to prevent and combat wildlife trafficking. Thai Airways prohibits the transport of items such as ivory, ivory products, shark fins, and parts of animals obtained through hunting on all flight routes 

Thai Airways promotes the sustainable use of land resources through community forest and mangrove reforestation projects.

• “THAI Plants Life for the Land” mangrove reforestation with the Department of Marine and Coastal Resources.
  The company, in collaboration with the Department of Marine and Coastal Resources, organized the “THAI Plants Life for the Land – Mangrove Forest for Communities” activity to enhance carbon sequestration. This initiative is part of the “Pracharath Unity in Planting Trees for the Nation” project, held at the mangrove forest in Pak Nam Welu National Reserved Forest, Ban Tai Lood, Bo Subdistrict, Khlung District, Chanthaburi Province. 

• Community forest project in Chiang Rai with the Royal Forest Department.
  The company, in collaboration with the Royal Forest Department, recognized the strong community engagement, unity, and commitment of local residents in preserving forest resources in the area. The initiative aims to maintain the forest as a fertile watershed, sustaining moisture and benefiting the surrounding community.
   

• Doi Tung coffee served onboard, grown under agroforestry systems to restore ecosystems and support local farmers.
  The company collaborated with the Doi Tung Development Project to serve coffee products onboard that are produced through carbon-reduction management practices. This initiative supports local communities by sourcing coffee grown under an agroforestry system, which integrates economic crops such as coffee and macadamia into existing forest areas without cutting down original trees. This approach helps restore ecosystems and provides sustainable income for local farmers. Doi Tung coffee is certified with the UNODC Drug-Free Product label and the Carbon Footprint label, reinforcing its status as a truly sustainable product that supports community-based economic development.

Thai Airways builds strategic partnerships nationally and internationally through MOUs and collaborations.

• Partnership with PTTGC and PTTOR to promote SAF and revolutionize Thai aviation.
  This collaboration between the company, PTT Global Chemical Public Company Limited, and PTT Oil and Retail Business Public Company Limited marks a significant step in integrating research and development for the production and promotion of Sustainable Aviation Fuel (SAF). The initiative encompasses the use of agricultural waste as raw materials, fuel quality assurance, distribution, and carbon offsetting. It lays a strong foundation for expanding clean energy usage in Thailand’s aviation industry and demonstrates a practical implementation of the Sustainable Development Goals (SDGs). 

• Collaboration with Bangchak Corporation to exchange technical expertise on SAF usage.
  The company signed a memorandum of understanding with Bangchak Corporation Public Company Limited to exchange knowledge and technical expertise in the use of Sustainable Aviation Fuel (SAF). This collaboration not only enhances the clean energy capabilities of Thailand’s aviation industry but also marks the beginning of a broader push toward global sustainability, fostering stable and environmentally friendly growth.