Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification as necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.

 

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Kiosk Check-in

Save your time at the airport by using Kiosk (Self Service Check-in). Available at Bangkok, Frankfurt, Copenhagen, London (Heathrow) and Tokyo (Narita)  

-    Choosing seats up to 12 hours prior to flight departure
-    Conveniently drop your bags at dedicated Bag-Drop Counters (Bag-Drop Counters operating hours may vary at different airports)