Thai Airways International has made some adjustments of flight schedules for Australia and across the network due to aircraft rotation and maintenance.

Customers booked with a travel agent should contact the travel agent for assistance.  For customers booked direct, THAI wil contact you to update your travel arrangements.

We appreciate your patience as we work through these adjustments.


Customers booked to travel with Thai Airways International, either via a travel agent or online via, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification if necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.



Agents Advice and Information


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Please select a link below to download a PDF file:


Download Agents Advice 11/18

06 Sep '18

THAI’s Policy for Earthquake in Hokkaido, Japan

Download Agents Advice 10/18

14 Sep '18

THAI's Policy for Typhoon JABI in OSAKA - Revised

Download Agents Advice 09/18

30 Aug '18

Adjusted Flight Schedules & Aircraft Changes        

Download Agents Advice 08/18

27 Aug '18

Schedule of Fees – Thai Airways International

Download Agents Advice 07/18

09 Aug '18

THAI's Policy for Earthquake in Lombok - Indonesia

Download Agents Advice 05/18

05 Jul '18

THAI’s Published Carrier Fare adjustment

Download Agents Advice 04/18

29 Jun '18

THAI's Policy for Mount Agung Denpasar-Bali

Download Agents Advice 03/18

19 Jun '18

Revision of THAI’s Credit Card Fees

Download Agents Advice 02/18

16 May '18

Revision of THAI’s Credit Card Fees

Download Agents Advice 01/18

04 Apr '18

Thailand Passenger Service Charge (PSC)