Thai Airways International has made some adjustments of flight schedules for Australia and across the network due to aircraft rotation and maintenance.

Customers booked with a travel agent should contact the travel agent for assistance.  For customers booked direct, THAI wil contact you to update your travel arrangements.

We appreciate your patience as we work through these adjustments.


Customers booked to travel with Thai Airways International, either via a travel agent or online via, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification if necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.



Star Alliance


About Star Alliance

The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognised by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax.

The  28 member airlines are  Adria Airways, Aegean Airlines, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAM Airlines, TAP Portugal, Turkish Airlines, THAI,  United  and US Airways. 

Overall, the Star Alliance network offers more than 21,900 daily flights to 1,328 airports in 195 countries.

The Vision

"To be the leading global airline alliance for the high value international traveler"

The Mission

“To contribute to the long-term profitability of its members beyond their individual capabilities”

The Brand

The brand – including the familiar star-shaped logo – represents the promise that the alliance strives to deliver, and it lets the customer know that wherever they are in the world, the alliance is there to help them enjoy a smooth travel experience.

Star Alliance Conventions Plus


Organising your delegates’ travel can be much more stressful than you think. So why not let Conventions Plus and the largest international airline network help you?

Organising an international convention has just got a whole lot easier.  That’s because the Star Alliance network has developed Star Alliance Conventions Plus, the first ever global conventions service for air travel.

It means that both you and your delegates benefit from the convenience of having a central point of access to the world’s largest global network of airlines.

So wherever delegates are coming from and wherever they’re flying to, we can make their travel arrangements relaxed and hassle-free.

Conventions Plus eligibility

- A minimum number of 500 international delegates
- Delegates from at least three countries and two continents
- A minimum of six months’ lead time to the start date
- A maximum of three years lead time to the start date


To find out more

- To find out more visit