Thai Airways International has made some adjustments of flight schedules for Australia and across the network due to aircraft rotation and maintenance.

Customers booked with a travel agent should contact the travel agent for assistance.  For customers booked direct, THAI wil contact you to update your travel arrangements.

We appreciate your patience as we work through these adjustments.

 

Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification if necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.

 

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THAI’s Sub-Brands

Certain associated activities of THAI complement the airline’s primary transportation role, but have individual, yet related identities. The most important of these sub-brands are Royal Orchid Plus, THAI’s frequent flyer programme, and Royal Orchid Holidays the comprehensive programmes of getaway and vacation packages for business and leisure travellers from around the world. Each has its own distinctive image, with specially created brand signature consisting of a stylised orchid and logotype.

Other departments and functions of THAI (Catering, Technical, Cargo etc.) also present their own brand identities, linking them to THAI’s overall brand image. The purpose of this is to demonstrate that the many different activities of THAI form integrated parts of the company’s network of functions, yet share common corporate and strategic objectives.

Each of THAI’s passenger classes also has its own distinct and specially created branding and colour specifications, which are always used to clearly identify these individual sub-brands.