Thai Airways International has made some adjustments of flight schedules for Australia and across the network due to aircraft rotation and maintenance.

Customers booked with a travel agent should contact the travel agent for assistance.  For customers booked direct, THAI wil contact you to update your travel arrangements.

We appreciate your patience as we work through these adjustments.

 

Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification if necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.

 

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2003 Awards

 

2003 Awards

1. THAI's champagne was awarded Best Cellars in The Sky 2003 Award from Business Traveller magazine.

2. THAI was ranked for The World's Best Airlines in this year from Business Traveller
Magazine in the following categories :

·         The Fourth Best Airline in the world

·         The Third Best Asia-Pacific Airline

·         The Sixth Best First Class

·         The Ninth Best Business Class

·         The Third Best Economy Class

·         The Sixth Best Frequent Flyer Programme

3. THAI won the award for Best International Airline from the Denmark Tourism Authority for the fourth consecutive year. The decision was based on a survey conducted by the Denmark Research Institute.

4. THAI was voted from the readers of Time Asia Magazine for the second runner up in the Preferred Airline Category.

5. THAI received the TTG Honours 2003 Award for creativity in its airline promotional campaign "Luck is in the Air" to boost pasenger travel and confidence following the SARS crisis from Mr.Sontaya Kunplome, Minister of Tourism and Sports.

6. THAI has received the Disclosure Award 2003 from the Securities and Exchange Commission (SEC) as a listed company with generous disclosure of information for the second successive year.

7. THAI has been ranked one of top 10 companies in the category of "High Quality Service/Products for Thailand" in ranking of Asia's leading companies by Far Eastern Economic Reveiw. THAI was recognized in the following five areas: 1. High quality products and services 2. Innovativeness in responding to customer needs 3. Long- term vision of management 4. Finacial soundness 5. A company others would like to emulate.