Thai Airways International has made some adjustments of flight schedules for Australia and across the network due to aircraft rotation and maintenance.

Customers booked with a travel agent should contact the travel agent for assistance.  For customers booked direct, THAI wil contact you to update your travel arrangements.

We appreciate your patience as we work through these adjustments.


Customers booked to travel with Thai Airways International, either via a travel agent or online via, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification if necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.



NSW/ACT Travel Consultants Incentive : Earn your spot on this luxury Thailand Famil...

Exclusive Incentive for NSW/ACT based Travel Consultants : Earn your spot on this luxury Thailand Famil...

Register Here

To qualify, you need to register and then email eligible ticketed bookings to the nominated e-mail below.

Book THAI's 54th Anniversary PROMO fares* -  to any applicable destination on the network before 30 Jun '14 from Sydney. 

Register Here

E-mail eligible ticketed PNRs to by the 4th July - along with the following score sheet

Download a PDF flyer with the full incentive details

Top sellers will win a seat on a luxury famil to Thailand with 5 nights deluxe accommodation including breakfasts, transfers and more courtesy of THAI - and because it OUR birthday but we want to celebrate with you......We'll pay your Taxes and surcharges.....!

Incentive Duration
01 May 2014 - 30 Jun 2014

What do I need to do?

Register to participate

Sell THAI to across the network ex SYD but fares sold on the 54th Anniversary fare types apply*
You must send eligible, ticketed bookings to the nominated e-mail address

Tips for selling THAI

All economy passengers ex Australia will enjoy personal seat back IFE.
Short stay lounge passes available for purchase to the Royal Silk Lounge in BKK.
Luggage allowance - 20 kgs in Economy, 30 kgs in Business Class and 40 kgs in First.

Upgraded and new aircraft now flying between Thailand and SYD, BNE, MEL and PER.

Boeing 787 'Dreamliner' flies to PER from Sep'14

Download THAI's Inflight Product and Aircraft Guide here.

Incentive Terms and Conditions:

Valid for all THAI 54th Anniversary Promo fare sales ticketed via your preferred consolidator/THAI approved IATA location, between the 12st May 2014 and 30th June 2014. Tickets Must be issued on (217) ticket stock. The winning agents must have registered to participate in the sales incentive – via putting their contact details on the link provided on travel agents only section. Please note: the VFR sub-fare of the 54th Anniversary fare isn't eligible to participate. The major prize consists of an invitation to participate on an education trip to Thailand, Six (6) spots will be offered to the 6 first registered agents that qualify by selling tickets on THAI's 54th Anniversary promo fare and securing the 54 points based on the threshold table. One (1) spot will be awarded to a registered participating agent that did not reach the points sale threshold. All participating agents must submit tickets for verification to by the 4th July'14 – however all spots might be allocated prior to this date. Taxes and Fuel (Q) Surcharges will be paid by THAI NSW Sales, so the only applicable participation fee will be nominal if any. All winning agents must be employed as a full time selling Travel Consultant at time travel is undertaken. The educational trip is proposed for AUG/SEP'14. Any FBT implications are the responsibility of the winning office/consultant. THAI have the right to withdraw or change the conditions of this incentive at any time.

Visit for more information on THAI's destinations, Premium lounges at Bangkok Suvarnabhumi Airport, Special meals and passenger handling and destination information.

For further assistance, contact THAI on 1300 651 960 or email