Customer Alert!

NEWS & ANNOUNCEMENTS

12 November 2024

Seamless Travel Support with THAI Global Call Center

Experience seamless contact and convenient service with the THAI Global Call Center (GCC), available 24/7 for all your travel needs.

15 November 2021

THAI Reports Progress of its Rehabilitation Plan and 2021 Nine-Month Operational Performance Results

Thai Airways International Public Company Limited (THAI) reports the operational performance results of the nine months period of THAI and its subsidiaries with the operating loss excluding the one-time transactions at 21,491 million baht.

14 October 2021

THAI Announces its Winter Flight Schedule 2021- 2022

Mr. Nond Kalinta, Chief Commercial Officer, Thai Airways International Public Company Limited (THAI), recently said that in support of the Government’s policy to welcome international visitors to Thailand as of 1st November and in response to increasing demands for air travel on international routes

01 October 2021

THAI Voted Third Place for World’s Best Airline Cabin Crew and Fourth Place for World’s Best Airport Services by Skytrax

Thai Airways International Public Company Limited (THAI) was voted 3rd place for World’s Best Airline Cabin Crew and 4th place for World’s Best Airport Services at the Skytrax 2021 World Airline Awards announcement recently held in London, United Kingdom. The awards reflect THAI’s world class servi

16 August 2021

THAI Announces Six-Month Operational Performance Results for 2021 during its Business Rehabilitation

Thai Airways International Public Company Limited (THAI), announces consolidated financial statements for the first six months in 2021. THAI and its subsidiaries reported the operating loss of THB 14,335 million. The total revenue was 10,220 million, lower than last year’s THB 30,273 or 74.8%. A de

15 June 2021

Central Bankruptcy Court's Approval of THAI's Business Rehabilitation Plan

Today (15 June 2021), the Central Bankruptcy Court set a hearing to read the Court's order to approve THAI's Business Rehabilitation Plan.

28 MAY 2021

The Central Bankruptcy Court's hearing to consider THAI's Rehabilitation Plan

Following the creditors' meeting in the rehabilitation proceedings of THAI which was arranged via electronic means (e-Meeting) on 19 May 2021, the creditors' meeting reached the resolution according to section 90/46 of the Bankruptcy Act B.E. 2483 (1940),

COVID-19 : TRAVEL INFORMATION

THAI would like to advise the travel requirements for travellers departing from Australia

THAI’s Notification on the Resolution of the Creditors' Meeting

The Planner of Thai Airways International Public Company Limited submitted the Rehabilitation Plan to the Official Receiver on 2 March 2021.

12 May 2021

THAI's Creditors' Meeting Postponed

The Official Receiver has scheduled the date for creditors' meeting for consideration of the Rehabilitation Plan of Thai Airways International Public Co., ltd. (THAI) via electronic media (e-Meeting) on 12 May 2021 at 9.00 a.m. On 7 May 2021, the Planner and several creditors submitted 15 plan amend

THAI reaches 50 Years Milestone, flying to Australia

01 April 2021

THAI reaches 50th Year of Flights to Australia

Thai Airways International reaches another milestone on 01 April 2021, flying 50 Years between Australia and Thailand

02 March 2021

THAI Submits Rehabilitation Plan

Mr. Chansin Treenuchagron, Acting President, Thai Airways International Public Company Limited (THAI), revealed that the rehabilitation plan has been summited to the Official Receiver in accordance to the Central Bankruptcy Court’s

25 February 2021

THAI Announces Operating Results 2020

Mr. Chai Eamsiri, Executive Vice President of Finance and Accounting Department, Thai Airways International Public Company Limited (THAI), said due to the significant and unprecedented negative impact on international travel

26 January 2021

THAI Rehabilitation Plan in progress; financial advisor not hired for 630MB

Air Chief Marshal Chaiyapruk Didyasarin, Chairman of the Board of Directors, Thai Airways International Public Company Limited (THAI), revealed the progress of the rehabilitation plan prepared by six planners and EY Corporate Advisory Services

05 January 2021

The development on the preparation of the business reorganization plan of Thai Airways International Public Company Limited

Thai Airways International Public Company Limited (THAI) filed the business reorganization petition, and the Central Bankruptcy Court has issued an order to accept THAI's business reorganization

24 December 2020

THAI Holds Meet the Press Session

Mr. Chansin Treenuchagron, Acting President, Thai Airways International Public Company Limited (THAI), provided details of the progress on the Company’s rehabilitation

12 November 2020

THAI Announces Third Quarter Results 2020

THAI continues to strengthen measures to reduce costs and mitigate the impact of COVID-19 from the previous quarter.

Re-Opening of Royal Orchid Lounge at BKK International Airport

10 November 2020

Royal Orchid Lounge at BKK International Airport reopens

THAI is pleased to announce the THAI Royal Orchid Lounge, International Departure, Concourse E (West Side) has reopened.

14 September 2020

The Central Bankruptcy Court granted THAI’s business reorganization petition and appointed the planners

Mr. Chansin Treenuchagron, Director and Acting President of Thai Airways International Public Company Limited (THAI), revealed that the Central Bankruptcy Court granted THAI’s business reorganization

25 August 2020

Last Day of the Examination of THAI Business Rehabilitation Petition set by the Central Bankruptcy Court

The Central Bankruptcy Court set the last day for the examination of the business rehabilitation petition of Thai Airways International Public Company Limited (THAI).

20 August 2020

THAI Presents Information to the Central Bankruptcy Court on the Second Day

Thai Airways International Public Company Limited (THAI) presented the information and witnesses to testify before the Central Bankruptcy Court on the second day of the examination of the business rehabilitation petition.

17 August 2020

THAI Presents Information to Support its Business Rehabilitation Petition and Nominated Planners to the Court

The Central Bankruptcy Court has commenced the proceedings for business reorganization of Thai Airways International Public Company Limited (THAI).

11 August 2020

Notice of making of order under the Cross-Border Insolvency Act 2008

Thai Airways by its Foreign Representatives filed an application (Application) on 22 June 2020 in the Federal Court of Australia seeking orders

02 July 2020

THAI Notice of Filing in Australia

THAI would like to update customers on the Australian Court filings

14 June 2020

THAI Clarifies Business Reorganisation

THAI clarifies the notification sent to customers regarding the business reorganisation under the Central Bankruptcy Court of Thailand

19 May 2020

THAI Operates as Usual While Implementing Reform Plan Under Law

Mr. Chakkrit Parapuntakul, Second Vice Chairman and Acting President, Thai Airways International Public Company Limited (THAI), said the Thai Cabinet approved the reform plan for THAI which will be

01 May 2020

THAI celebrates 60 Years

THAI celebrates 6 decades with a celebration of significant milestones across a long and proud history.

Find Out MoreTHAI celebrates 60 Years

08 April 2020

Information for Fly365 Customers

For the information of THAI customers affected by the collapse of online travel agent Fly365

28 January 2020

THAI and THAI Smile Issue Novel Coronavirus 2019-nCoV Preventive Measures

THAI’s primary concern is in the areas of passenger services and public hygiene, maintaining high standards of inflight cleanliness and ground services that includes passenger screening upon arrival and departure

08 April 2020

THAI Temporaily Suspends Flights

THAI has temporarily suspended services to/from Australia, Europe and Asia

22 Nov 2019

New Royal Orchid Prestige Lounge Opens

Experience traditional Thai hospitality in the tranquil settings of THAI's newest premium lounge offering.

09 March 2020

THAI Requires Health Certificate Clarifying No Risk of COVID-19 from Passengers Traveling from Disease Infected Zones in Following to CAAT Announcement

Mr. Sumeth Damrongchaitham, President, Thai Airways International Public Company Limited (THAI), said that in reference to the Civil Aviation Authority of Thailand (CAAT) announcement that all Thai airlines operating flights in the high risk areas which Ministry of Public Health announced that any t

17 Oct 2019

Experience THAI's World - Travel Planner

See the latest Inflight Product & Services Guide for flights between Australia and Thailand and onward to Europe. Experience THAI's World with the the latest schedule, aircraft, seating, lounge facilities, route network and frequent flyer details is the perfect guide to help in planning your next

28 November 2019

THAI and Hands Across The Water

Thai Airways International, Australia is proud to support the ‘Hands Across The Water’ Charity activities as Official Airline Partner.

30 Aug ' 19

THAI's MacBook Pro 15-inch Policy

THAI Appreciates Passengers Travelling with a 15-Inch MacBook Pro Laptop take note of the updated policy

04 October 2019

THAI Resumes Operations on Bangkok-Hong Kong Flight

Thai Airways International Public Company Limited (THAI) continues to operate regularly scheduled flights to and from Bangkok-Hong Kong and recommends that passengers arrive at the airport earlier than usual. THAI also waived ticket change fees for passengers who missed their flights and had to trav

18 June 2019

THAI Wins Two Skytrax Awards 2019

Thai Airways International Public Company Limited (THAI) received two Skytrax Awards for the World’s Best Airline Lounge Spa and the Best Airline Staff in Asia at the Skytrax 2019 World Airline Awards Ceremony that was held at the Paris

01 October 2019

THAI supports the Wanderers Community

Thai Airways International is proud to support the Western Sydney Wanderers for the 2019-20 Season...

28 August 2019

Baggage Allowance

Baggage Allowance for all booking classes and domestic flights in Thailand on THAI operated flights.

Pay for your flights using POLi

POLi is an Australian payment method that allows you to pay for goods and services through internet banking.

01 June 2019

New Ticketing Service Fee

With reference to IOC/DN/WP/pk/wt/112-19 dated March 29,2019 from BKKDN, Ticketing Service fee ( OB fee ) will be revised for ticket issuance by TG ATO/CTO and Thai Contact Center with effective from June 01,2019 onwards

THAI's New Mobile Application

Download the new mobile app today and enjoy a great start to your journey with THAI

Important Privacy Notice Update

Thai Airways International has recently updated its Privacy Notice to ensure privacy and transparency for all subscribers and online visitors.

THAI's Airbus A350

THAI's newest addition to the fleet, the A350-900 now operating from Melbourne, Frankfurt, Rome, Milan and Brussels.

Purchase Extra Baggage Allowance Online

Passengers on THAI flights departing from Bangkok and also from Australia, may pre-purchase extra checked baggage allowances online. Online purchases must be completed at least 24 hours prior to the scheduled flight departure time.

THAI's policy to allow spare batteries in carry-on baggage

STAR ALLIANCE Navigator Application goes Android

Users of Android mobile devices now have all travel related Star Alliance information at their fingertips. Thanks to the new Star Alliance Navigator App for Android, details of the wide-ranging Alliance services and benefits are now accessible at a touch of a button.