Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.
In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification as necessary.
Fees may apply for changes or corrections to ticketed bookings or for some specialist services. Please call us on 1300 651 960 for information.
Mrs. Usanee Sangsingkeo, Acting President of Thai Airways International Public Company Limited (THAI), received three Skytrax 2018 World Airline Awards as the World’s Best Economy Class, World’s Best Airline Lounge Spa, and Best Economy Class Onboard Catering.
From 30 June 2018, new restrictions apply for passengers departing internationally from Australian airports. Hand-carried powders will be subject to separate screening with restrictions now limiting inorganic powders to volumes less than 350ml per passenger.
See the latest inflight product and services guide for flights between Australia and Thailand and onward to Europe. Experience THAI's World with the the latest schedule, aircraft, seating, lounge facilities, route network and frequent flyer details is the perfect guide to help in planning your next getaway.
Thai Airways International Public Company Limited (THAI), a premium full-service carrier, has upgraded its inflight service to offer the “New Royal Silk Service” to Royal Silk Business Class passengers, based on individual passenger requirements in order to create maximum customer satisfaction throughout the entire journey flown with THAI.
THAI's policy to allow spare batteries in carry-on baggage
Users of Android mobile devices now have all travel related Star Alliance information at their fingertips. Thanks to the new Star Alliance Navigator App for Android, details of the wide-ranging Alliance services and benefits are now accessible at a touch of a button.