Thai Airways International has made some adjustments of flight schedules for Australia and across the network due to aircraft rotation and maintenance.
Customers booked with a travel agent should contact the travel agent for assistance. For customers booked direct, THAI wil contact you to update your travel arrangements.
We appreciate your patience as we work through these adjustments.
Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.
In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification if necessary.
Fees may apply for changes or corrections to ticketed bookings or for some specialist services. Please call us on 1300 651 960 for information.
Today (10 April 2017), Thai Airways International Public Company Limited (THAI) led by Mrs. Usanee Sangsingkeo – Acting President and Bangkok Airways Public Company Limited by Mr. Puttipong Prasarttong-Osoth – President signed a Code-Share Agreement at THAI’s Head Office to strengthen their respective route networks, to facilitate commercial sales, and to improve passenger convenience in flight connections between the two air carriers.
Mrs. Usanee Sangsingkeo (second from left), Acting President of Thai Airways International (THAI), said that THAI and Bangkok Airways have had a good long-standing relationship for more than 20 years. The two air carriers entered into an interline agreement in 2003, which made it possible for passengers to purchase air tickets and conveniently travel on connecting flights between THAI and Bangkok Airways, which help to boost commercial sales for both airlines. The agreement between THAI and Bangkok Airways has further developed into a code-share agreement in order to better facilitate expansion in the area of commercial sales and increase passenger convenience on more flights that connect between the two air carriers. This also helps strengthen the Thai airline industry, supports the Thai economy, increases tourist arrivals into the country, and elevates Thailand as the aviation hub of ASEAN.
Mr. Puttipong Prasarttong-Osoth (second from right), President of Bangkok Airways Public Company Limited, said that Bangkok Airways continually works towards making product and service improvements for maximum passenger satisfaction. Building code-share agreements with leading international airlines is to increase its capacity through the route network and sales. What is most important is to make travel convenient for passengers traveling inbound from destinations across the world and to connect them to various final destinations operated by the airline. Currently, the company has entered into code-share agreements with 22 leading air carriers worldwide.
Bangkok Airways has taken the important step to enter a code-share agreement with THAI which is the national carrier, a leading international airline with international service standards, and operates to 61 destinations across the world and Bangkok Airways’ current network covers more than 12 domestic and 16 international destinations with strong connections to ASEAN countries and the airline continues to expand its route network. This cooperation will help to strengthen the relationship between both airlines as well as their respective networks, successively elevating the quality of service for Thai air carriers, which supports Thailand as the aviation hub of ASEAN.
The code-share agreement will be on the following routes:
1. Domestic flights on 10 routes: roundtrip flights on the route Bangkok-Samui, Bangkok-Chiang Mai, Bangkok-Chiang Rai, Bangkok-Phuket, Bangkok-Krabi, Bangkok-Lampang, Bangkok-Sukhothai, Bangkok-Trat, Chiang Mai-Mae Hong Son, and Samui-Phuket.
2. International flights on 4 routes: roundtrip flights on the route Bangkok-Danang (Vietnam), Bangkok-Luang Prabang (Laos), Bangkok-Maldives (Malé), and Bangkok-Siem Reap (Cambodia).
Roundtrip international flight on the route Bangkok-Singapore and other future routes are being considered.
For more information, reservations and ticketing, passengers may visit www.thaiairways.com or call the THAI Contact Center at Tel. 02-356-1111 or through travel agents across Thailand.
Passengers may also visit www.bangkokair.com or call the Bangkok Airways Call Center by calling 1771 24 hours a day (at a service charge of 3 Baht nationwide, for landline calls only).
10 April 2017