Thai Airways International has made some adjustments of flight schedules for Australia and across the network due to aircraft rotation and maintenance.

Customers booked with a travel agent should contact the travel agent for assistance.  For customers booked direct, THAI wil contact you to update your travel arrangements.

We appreciate your patience as we work through these adjustments.

 

Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification if necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.

 

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THAI Sky Connect Guide

 

THAI Sky Connect

  • Your User ID and Password can be used on other divices (one at a time).
  • Online access will end with each flight. A summary of your purchase of online service will be sent to your e-mail address. 
  • Your usage can be viewed at portal.inflight.onair.aero
  • Wi-Fi signal may be temporarily suspended over some countries. e.g. India.
        Usage is not counted during periods of suspension.
        Please visit www.thaiairways.com for lastest updates
  • This service is provided over satteliste and is optimized for light online usage.
  • For any enquiries on the Wi-Fi serviced, please directly contact OnAir at cs@onair.aero

    Terms and Conditions : THAI Sky Connect is available only selected THAI flights.
    THAI reserves the rights to alter the service and conditions without prior notice.