Thai Airways International has made some adjustments of flight schedules for Australia and across the network due to aircraft rotation and maintenance.

Customers booked with a travel agent should contact the travel agent for assistance.  For customers booked direct, THAI wil contact you to update your travel arrangements.

We appreciate your patience as we work through these adjustments.

 

Customers booked to travel with Thai Airways International, either via a travel agent or online via thaiairways.com, are not charged any additional fees to request services such as special meals, wheelchairs or for seat allocation.

In some cases, some travel agents may impose fees for these requests and we recommend customers should check with the booking/ticketing agent for details of any fees charged and ask for clarification if necessary.

Fees may apply for changes or corrections to ticketed bookings or for some specialist services.  Please call us on 1300 651 960 for information.

 

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THAI Sky Connect Guide

 


THAI Sky Connect

  • Your User ID and Password can be used on other divices (one at a time).
  • Internet access will end with each flight. A summary of your purchase of inflight Internet services will be sent to your e-mail address.
  • Your usage can be viewd on the usage meter while connected to the network.
  • Service maybe temporarily suspended due to weatherm satellite beam switches, and over some countries e.g. China. Please visit www.thaiairways.com for the latest update.
    Usage is not counted during period of suspension.
  • This service is provided over satellite and is optimized for light internet usage.
  • Tips for conserving data: disable automatic updates, downloads and backups.
  • Limited the number of browsing windows.

  • Any enquiries on the Wi-Fi serviced, please directly contact Panasonic at Customercare@panasonic.aero

    Terms and Conditions : THAI Sky Connect is available only selected THAI flights.
    THAI reserves the rights to alter the service and conditions without prior notice.