It is recommended that international passengers seek a pre-travel medical examination and advice on vaccinations, safety precautions and information on the current situation at the destination, before and for the duration of the trip.
Air travel may have physical or psychological effects: stress, abdominal distension, ear pain, sinus congestion, leg swelling, body ache, airsickness, jet lag and, in rare cases, deep vein thrombosis.
Well controlled, diabetics can travel by adjusting their treatment and meal times to specific time zones. Patients with insulin should inform the airline before departure and carry with them a medical certificate (in English) for bringing syringes and needles on board.
Trans-meridian flights through multiple time zones on long-haul routes can cause sleeping difficulties stemming from biological clock and circadian rhythm disorder. The main symptoms are sleeping difficulty, tiredness, dizziness, constipation and a decrease in mental and/or physical performance. Elderly passengers, passengers traveling on night flights and eastward tend to be more sensitive to jet lag. To re-synchronize the internal biological clock more easily, some tricks can be used:
So-called “economy class syndrome” is a condition in which the thrombus develops in deep veins due to long distance flights, variation of cabin atmosphere (decrease in humidity and hypoxia, for example), immobility and dehydration. A dangerous consequence is that DVT can result in a pulmonary embolism. Symptoms of DVT can come late, after flights, indicated by aching or soreness in the calf, swelling in the calf or ankles, slight fever or feeling unwell.
TG like every airline has some capability to render medical care inflight. Cabin crews are well and regularly trained for first aid and cardiopulmonary resuscitation, and they also may ask for assistance from an on-board medical doctor. Medical equipment available includes:
While en route our flight attendants will provide hot beverage service to passengers. In order to prevent burn injuries from hot liquid spills, we would like the passengers to:
- When a coffee/tea cup is placed on a carry tray, please wait until the flight attendant finishes pouring the hot liquid and then pick up the coffee/tea cup with caution.
- In case of no carry tray in use, the flight attendant will pour the hot liquid into a coffee/tea cup that the passenger holds with a handle. Please wait until he/she finishes pouring before taking it back; otherwise hot liquid may spill out and possibly cause injury.
Passenger seats on board all THAI aircraft have been designed, in line with standard aviation regulations, to be properly fitted, convenient and secure. In particular on long haul flights, some passengers may prefer to change their position by lying on the cabin floor around seating areas, but this can pose a threat to their own safety. Despite a clean and tidy floor, tiny dust particles in the carpet may cause allergic symptoms, and even affect the respiratory system. Moreover, the on-board oxygen may not be circulated fully and sufficiently down on the floor, causing difficult to breathe, and, upon getting up, the passenger may feel light-headed and dizzy. Most importantly, when lying on the cabin floor contact with the metal parts of the seat and floor can cause severe injury, especially during turbulence.
Sick passengers are sensitive to minor changes, therefore medical consultation before travelling is necessary to minimize health risks. Medications must be kept in the hand luggage. Travelers with metallic prosthesis, cardiac pacemaker, internal defibrillator or those who have to carry medical equipment on board must travel with a medical certificate.
Disabled passengers who need assistance during flight must be accompanied and notify in advance for special arrangements by cabin crew.
Passengers with medical conditions not treated and stabilized, or passengers which conditions that can be aggravated during flight, must have medical clearance before flight reservation.
Note: A MEDIF (medical information form) must be filled by treating doctor to inform the details of the medical conditions, and if special equipment such as oxygen, a wheelchair or stretcher is needed. THAI has the right to refuse, delay or ask for changing travel conditions. Travelling by plane is permitted only for treated and stabilized patients.
Assure sufficient quantities of cardiac medications for the entire trip, including sublingual nitroglycerin, and keep in carry-on luggage. Keep a separate list of medications including dosing intervals and tablet size in the event that medications are lost. Limit unnecessary ambulation, particularly inflight. The following conditions are not safe for air travel :
Passengers may experience abdominal discomfort because of gas expansion in fight.
Passengers are at risk of developing economic class syndrome from cramped seating, inactivity, prolonged immobilization, depletion of body fluids causing increased blood viscosity, poor blood circulation and swelling of feet and legs then a thrombus develops in the deep veins. To reduce the risk while traveling it is recommended to wear comfortable shoes or take shoes off, exercise the calves, mobilize, stretch arms and legs every couple of hours, walk around the cabin, avoid sleeping pills, remain adequately hydrated and avoid excess alcohol.
If you require the use of wheelchairs, please click here for more information.
Due to the number of passengers on THAI flights, the company cannot guarantee a 100% nut-free environment in its lounges nor aircraft cabins. Nevertheless, if THAI is informed well in advance of a passenger’s medical condition, the company will strive to ensure that each touch point is aware of passenger requirements.
We also highly recommend that you carry your medication and/or medical ID bracelets at all times, as well as alert THAI staff in cases of allergic reaction.
- All passengers travelling on THAI flights need an e-ticket including infants (under 2 years)
- Please note that infant airfares do not include a seat and the infant has to be held by an accompanying adult. If you require a separate seat for your infant, please book a child airfare (2-11 years)
- For customers travelling with infants, it is recommended that you contact your local THAI office if you require information regarding inflight meals and seating.
- A bassinet can be requested at the Airport prior to travel, however, please note that the accompanying adult will need to pay a fee for a bulkhead preferred seat. See Preferred Seating for more information.
Please note the following eligibility criteria before a bassinet can be requested :
- Infants must be held in the arms of an accompanying adult during taking off and landing
- We recommend adequate clothing is carried to keep the infant warm during the flight
- Air travel is not recommended for infants during the first week of life when a newborn infant’s body is still adjusting to life outside the uterus and to ensure that the infant is healthy and free of congenital defects. Healthy infants aged 7 days of age are accepted to travel with an adult passenger.
- Infants with chronic disease may be at risk for hypoxia during flight and a physician should be consulted before air travel is undertaken.
- Changing cabin pressure may cause temporary changes in middle ear pressure which can result in pain. To minimize this discomfort, it is helpful to have the infant nurse a bottle, breast or suck on a pacifier or dummy, particularly during descent. It is recommended that older toddlers and children should drink from a cup or bottle or chew food or some suitable snack during descent. This will help equalize the air pressure in the middle ear.
- For children who may suffer from motion sickness, medication is recommended to be used 30 minutes before departure. We recommend you consult your health professional for further advice and information.
For more information, please contact your local THAI office
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