Travel Information

Pets as Checked Baggage (AVIH)


This service will allow passengers to check-in and collect their pet at the passenger terminals of their flight’s departure and arrival airports. The pet will be loaded in an aircraft hold just beneath the passenger cabin where it will be safe and in a temperature controlled environment. Flight to/from USA the maximum weight/dimension of pet including the container is 32kgs and dimensions 54 inches length, 27 inches height, 33 inches wide. Charges: Please contact local offices


Note:  THAI prohibits to transporting animal in hold (AVIH) on bellowing flights;
  • Flight to Auckland, Denpasar, Dubai, Hong Kong and London
  • Flight to/ from Brisbane, Melbourne, Perth and Sydney.
  • Flights operated on aircraft A320.


Embargo Of Snub-nosed And Other Dog Breeds


Because of their anatomical abnormalities, snub-nosed and some other dog breeds are more vulnerable to changes in Air quality and temperature. Snub-nosed and some other dog breeds, so-called Brachy cephalic breeds, suffer from respiratory problems Under normal circumstances. Their respiratory conditions become worse when flying at high altitudes. Therefore, they are more likely to die on airplanes or at sorting Area where temperatures can be very hot or too cold.


For the safety of this special kind of pet, THAI bans the following 25 dog breeds from acceptance as checked baggage. (For cargo acceptance, please contact directly to Cargo Department

  • American Bulldog / Bully
  • American Staffordshire Terrier
  • American Pit Bull Terrier
  • Boston Terrier
  • Boxer
  • Brussels Griffon
  • Bulldog
  • Chinese Pug
  • Chow Chow
  • Dutch Pug
  • English Bulldog
  • English Toy Spaniel
  • French Bulldog
  • Lhasa Apso
  • Japanese Boxer
  • Japanese Pug
  • Japanese Spaniel (Chin)
  • Mastiff (All Breeds)
  • Pekinese
  • Pit Bull
  • Pug
  • Shar Pei
  • Shih Tzu
  • Staffordshire Bull Terrier
  • Tibetan Spaniel


Traveling with Guide Dog or Assistance Dogs

THAI can accept guide dogs for the blind and assistance dogs for the deaf in the cabin to some destinations. Passengers must ensure that all animal quarantine regulations and documentations for the entry/transit are provided. This service will be carried without charge. Please contact THAI local office at least 48 hours in advance of flight departure. The dog will not occupy a seat and will be located next to you but not at the emergency exit row. The dog must be harnessed during the flight. Flight to/from USA should a passenger with disability has to carry his/her guide dog/assistance dog or emotional support dog