Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.

 

Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.

 

1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.

 

For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015

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News & Announcements

THAI Cancels Flights To Denpasar Due to Mount Agung Volcanic Eruption on Bali Island

Today, Thai Airways announced the cancellation of its flights from Bangkok to Denpasar in Bali as the erupting Mount Agung volcano on Bali Island, situated 75 kilometers far from Denpasar International Airport, caused volcanic ash clouds to hover over the air space vicinity. As a result, Denpasar International Airport on Bali Island announced that the airport will be temporarily closed from 27 November 2017 at 07.00 hours ( local time) until 28 November 2017 at 07.00 hours (local time), with all airlines ceasing flight departures and arrivals for safety reasons. This situation affects THAI’s flights TG431 and flight TG432 from 27th to 30th November 2017.

Affected passengers travelling to Denpasar (DPS) on 27th, 28th November, and those travelling up to 10th December who are interested in changing their date of travel and/or re-route, should contact us on 0330 400 4022 for further advice. Due to high volume of calls experienced at present, we kindly ask to only contact us if travelling on the dates above.

THAI will continue to closely monitor and assess the situation at Mount Agung. If the conditions on Bali Island improve and THAI is able to conduct flights safely, THAI will resume normal flight operations from Bangkok to Denpasar accordingly.

THAI usually operates one flight daily to and from Denpasar. Flight TG431 departs from Suvarnabhumi Airport at 08.50 hours and arrives in Denpasar at 14.15 hours (local time) and the return flight TG432 departs from Denpasar International Airport at 16.10 hours (local time) and arrives at Suvarnabhumi Airport at 19.25 hours.
 

 

 27 November 2017