Mr. Suttichoke Rodleechit (fifth from left), Thai Airways General Manager, Republic of Korea, received, on behalf of the airline, the Bronze Prize of the Travel Agent Friendly Airline Awards from the Korea Association of Travel Agents (KATA), from Mr. Yang Museung (fourth from left), President of KATA, at the award ceremony that was held at Lotte Hotel, in Seoul. Also present were Mr. Kim Seongsu (first from left), General Manager for Korea, Delta Airlines, Mr. Cho Joongseok (second from left), Executive Vice President, Regional Headquarters, Asiana Airlines, Mr. Chae Jonghun (third from left), Managing Vice President, Regional Headquarters, Korean Air, Mr. Son Jeongsu (sixth from left), General Manager for Korea, Japan Airlines, and Mr. Lee Young (seventh from left), General Manager for Korea, Air Canada.
KATA began granting airlines these awards in 2015 with a view of linking airlines and travel agents in order to enhance synergies and collaboration. Award criteria was based on the level of travel agents’ satisfaction and quality of services rendered to customers in various areas of the airline’s service provision.
16 July 2018