All Flights on 18SEP18 resume NORMAL schedule. 

For any other enquiries, please contact THAI Hong Kong Office at 2179-7700.

 

 

 

Special Ticketing Handling for Typhoon Mangkhut (updated 14Sep2018)

 

Please be advised the ticket handling procedures for TG online passenger holding TG documents (217) as follows:

For TG Documents issued worldwide on/before 11Sep 2018 with travel period to/from HKG during 15Sep -18Sep 2018

 

    Reservation Change / Reissued:

 - Authorize to change the NEW travel date within ticket validity or extend ticket validity until 14Oct2018 only without fee and surcharges

 - Such request must be made on/before 18Sep 2018

 - No show passengers are not eligible for the waiver


For more details, please contact THAI Hong Kong office at 2179-7700

 

 

 

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Terms & Conditions

 

Royal First Class

  • 1. Service is provided for Royal First Class passengers traveling on the applicable flight/segment only. TG 4 digits flight (codeshare/extra/charter) is not allowed.
  • 2. Online Service can be requested 24 hours prior departure time for the outbound flight from Bangkok and 48 hours prior departure time for the inbound flight to Thailand.
  • 3. If less than 24 hours before scheduled flight departure time, by calling a local THAI Office or the THAI Contact Centre in Bangkok: Tel: (662) 356-1111
  • 4. The request should be made in accordance with the deadline associated with applicable flight/segment in order that request can be confirmed.
  • 5. The dish will be served as a main course only. For first course/soup/salad, a standard meal will be provided except for
  • 5.1) Vegetarian food where all courses of vegetarian meal will be applied
  • 5.2) Japanese meal where specified as -served with Japanese first course in Japanese meal box (washoku shokado)

Royal Silk Class

  • 1. Pre- ordering meals when traveling in Royal Silk Class on International flight is simple and convenient
  •  1.1) At least 24 hours prior departure time for outbound flight from Bangkok
  •  1.2) At least 48 hours prior departure time for inbound flight to Bangkok
  • 2. Service is provided for Royal Silk class passengers traveling on TG flight operated by THAI (TG 3 digits) except some flights. Please click here for inapplicable flight.
  • 3. Request should be made in accordance with the deadline associated with applicable flight/segment in order that request can be confirmed.
  • 4. The dish will be served as main course only. For first course/soup/salad; standard meal will be provided except for
  •  4.1) Vegetarian food where all courses of vegetarian meal will be applied
  •  4.2) Japanese meal where specified as -served with Japanese first course in Japanese meal box (washoku shokado)
  • 5. Serving equipment meal may vary on each flight and sector.
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