All Flights on 18SEP18 resume NORMAL schedule. 

For any other enquiries, please contact THAI Hong Kong Office at 2179-7700.

 

 

 

Special Ticketing Handling for Typhoon Mangkhut (updated 14Sep2018)

 

Please be advised the ticket handling procedures for TG online passenger holding TG documents (217) as follows:

For TG Documents issued worldwide on/before 11Sep 2018 with travel period to/from HKG during 15Sep -18Sep 2018

 

    Reservation Change / Reissued:

 - Authorize to change the NEW travel date within ticket validity or extend ticket validity until 14Oct2018 only without fee and surcharges

 - Such request must be made on/before 18Sep 2018

 - No show passengers are not eligible for the waiver


For more details, please contact THAI Hong Kong office at 2179-7700

 

 

 

Menu

THAI'S BRAND JOURNEY

 

The presentation of the THAI brand to customers, actual and potential, begins at the first point of contact, usually our website, media advertising, brochures, or when visiting one of our ticketing offices. The brand is, in effect, the face of THAI, which passengers can see and recognise throughout their travel experience with us.

Having made their decision to fly THAI, our customers’ next direct points of contact are likely to be at the airport, where they check in and, if in a premium class,  the facilities of our luxurious airport lounges. The clear and correct use of THAI’s identity in airport signage is a vitally important aspect in informing passengers. Every service point must accurately apply THAI’s identity, to maintain continuity.

THAI’s greatest opportunity to impress passengers, to win their confidence and long-term loyalty, is during their flights. Here, too, THAI’s branding and distinct identity is maintained, in cabin décor, furnishings, equipment and every aspect of catering and entertainment systems,The THAI brand is presented consistently to passengers, assuring them of our airline’s image for superior service.

This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.
Copyright © 2018 Thai Airways International Public Company Limited (THAI). All rights reserved.