All Flights on 18SEP18 resume NORMAL schedule. 

For any other enquiries, please contact THAI Hong Kong Office at 2179-7700.

 

 

 

Special Ticketing Handling for Typhoon Mangkhut (updated 14Sep2018)

 

Please be advised the ticket handling procedures for TG online passenger holding TG documents (217) as follows:

For TG Documents issued worldwide on/before 11Sep 2018 with travel period to/from HKG during 15Sep -18Sep 2018

 

    Reservation Change / Reissued:

 - Authorize to change the NEW travel date within ticket validity or extend ticket validity until 14Oct2018 only without fee and surcharges

 - Such request must be made on/before 18Sep 2018

 - No show passengers are not eligible for the waiver


For more details, please contact THAI Hong Kong office at 2179-7700

 

 

 

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THAI Sky Connect Guide

 

THAI Sky Connect

  • Your User ID and Password can be used on other divices (one at a time).
  • Online access will end with each flight. A summary of your purchase of online service will be sent to your e-mail address. 
  • Your usage can be viewed at portal.inflight.onair.aero
  • Wi-Fi signal may be temporarily suspended over some countries. e.g. India.
        Usage is not counted during periods of suspension.
        Please visit www.thaiairways.com for lastest updates
  • This service is provided over satteliste and is optimized for light online usage.
  • For any enquiries on the Wi-Fi serviced, please directly contact OnAir at cs@onair.aero

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    THAI reserves the rights to alter the service and conditions without prior notice.

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