All Flights on 18SEP18 resume NORMAL schedule. 

For any other enquiries, please contact THAI Hong Kong Office at 2179-7700.

 

 

 

Special Ticketing Handling for Typhoon Mangkhut (updated 14Sep2018)

 

Please be advised the ticket handling procedures for TG online passenger holding TG documents (217) as follows:

For TG Documents issued worldwide on/before 11Sep 2018 with travel period to/from HKG during 15Sep -18Sep 2018

 

    Reservation Change / Reissued:

 - Authorize to change the NEW travel date within ticket validity or extend ticket validity until 14Oct2018 only without fee and surcharges

 - Such request must be made on/before 18Sep 2018

 - No show passengers are not eligible for the waiver


For more details, please contact THAI Hong Kong office at 2179-7700

 

 

 

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THAI Sky Connect Guide

 


THAI Sky Connect

  • Your User ID and Password can be used on other divices (one at a time).
  • Internet access will end with each flight. A summary of your purchase of inflight Internet services will be sent to your e-mail address.
  • Your usage can be viewd on the usage meter while connected to the network.
  • Service maybe temporarily suspended due to weatherm satellite beam switches, and over some countries e.g. China. Please visit www.thaiairways.com for the latest update.
    Usage is not counted during period of suspension.
  • This service is provided over satellite and is optimized for light internet usage.
  • Tips for conserving data: disable automatic updates, downloads and backups.
  • Limited the number of browsing windows.

  • Any enquiries on the Wi-Fi serviced, please directly contact Panasonic at Customercare@panasonic.aero

    Terms and Conditions : THAI Sky Connect is available only selected THAI flights.
    THAI reserves the rights to alter the service and conditions without prior notice.

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