11 March 2020
In light of the recent worldwide developments, we understand how important it is for our customers to have greater flexibility when travelling.
We want passengers to be able to book THAI with confidence and as a result, we have introduced a flexible fare rules policy for all bookings made on THAI between 28th January 2020 and 30th April 2020, for departures to any THAI or THAI Smile worldwide destination.
This flexible policy means that THAI will waive the applicable change fees for bookings made within this period should passengers wish to postpone their trip.
Passengers have the option to change their flight date for the period up to 15th December 2020, subject to availability.
Some important information:
Please note that if you have booked through a travel agent, you will need to contact them directly for any changes.
If booked through our website, then our Hong Kong Reservations team can assist with changes. Passenger can be reached on (852) 2179 7777 or THAI Contact Center at Tel: +66 02-356-1111 (24-hours a day).
THAI has also released a number of promotional fares to allow you book with confidence.