AIRPORT INFORMATION

contact Information

THAI Airport Office

• (852) 2769 7421

• (852) 2382 4595

• hkgko@thaiairways.com.hk

THAI Reservation & Ticket Office:

• THAI Reservation (Town Office):

• (852) 2179 7777

• (852) 2865 6037

• tginfo@thaiairways.com.hk

• THAI Ticketing (Town Office):

• (852) 2179 7700 Ext.2

• (852) 2529 0132

• tginfo@thaiairways.com.hk

Check-in Counter/Information Counter

• Terminal 1

• Check-in Counter: Row H27 - 32 (All flights)
  Check-in Counter: Row H33 - 34 (TG 639/TG 607)

• Opening Time: 05:05-20:05 hrs. (All flights) and 17.45 - 18.15 (TG 639/TG 607)

  Effective from 25 March 2020 until further notice, Check-in counter and Information Counter will be temporarily closed.

• Closing Time: 40 minutes before STD

In-town Check-in Counter

• Airport Express Line: Hong Kong Station & Kowloon Station

  Effective from 18 March 2020, In-town check-in service in Hong Kong Station and Kowloon Station are suspended until further notice.

THAI'S LOST & FOUND

• Room 6T100, Passenger Terminal Building Hong Kong International Airport

• (852) 2116 8750

• (852) 2116 8785

• satshk_lostandfound@sats.com.sg

Royal Orchid Lounge

• Level 7, Southwest Concourse (near Gate 40)

• Opening Hours: 16:00 - 19:30 hrs

• Space: 715 sq.m.

• Capacity: 20 Royal First Class Seats / 120 Royal Silk Class Seats

• Facilities:
  • Food, Snacks Refreshment, Alcohol
  • TV
  • Internet
  • Magazines & Newspapers
  • Massage Chairs
  • Children Game Zone
  • Free Local Call
  • Toilet

Basic Facts

• Clothing: Loose clothing is suitable for most of the year. Warm clothes are required in the winter months.
  
  Visas and health regulations:
  • Visas are granted on arrival.
  • No vaccinations required but African and some South American visitors need yellow fever certificates.
  
  Language: Cantonese but many people are fluent in English.
  
  Voltage: 220 volts, 50 Hz (cycles)
  
  Credit Cards: Most major credit cards are accepted in shops and restaurants