AIRPORT INFORMATION

contact Information

THAI Airport Office

• Terminal 2

• (852) 27697421-4

• (852) 23824595

• hkgko@thaiairways.com.hk

THAI Reservation & Ticket Office:

• THAI Reservation (Town Office):

• (852) 2179 7777

• (852) 2179 7661

• hkghf@thaiairways.com.hk

• THAI Ticketing (Town Office):

• (852) 2179 7700 Ext.2

• (852) 2179 7600

• hkght@thaiairways.com.hk

Check-in Counter

• Terminal 2

• Check-in Counter: Row Q1 – 11
  1 Royal First / 4 Royal Silk / 5 Economy / 1 Group check-in counters

• Opening Time: Common Check-in (open 06:00-20:05 hrs.)

• Closing Time: 40 minutes before STD

In-Town Check-in Counter

• Airport Express Line: Hong Kong Station & Kowloon Station

• 05:30 - 20:00

  Closing time: 90 minutes before standard departure time

• Passengers can check-in and collect your boarding pass one day in advance 

  Passengers must use an Octopus or Airport Express ticket to enter the In-town Check-in area.

   

THAI’S LOST & FOUND

• Room 6T100, Passenger Terminal Building Hong Kong International Airport

• (852) 2116 8750

• (852) 2116 8785

• satshk_lostandfound@sats.com.

Royal Orchid Lounge

• Level 7, Southwest Concourse (near Gate 40)

• Opening Hours: 05:30 - 23:00 Hours

• Space: 715 sq.m.

• Capacity: 20 Royal First Class Seats / 120 Royal Silk Class Seats

• Facilities:
  • Food, Snacks Refreshment, Alcohol
  • TV
  • Internet
  • Magazines & Newspapers
  • Massage Chairs
  • Children Game Zone
  • Free Local Call
  • Toilet

Basic Facts

• Clothing: Loose clothing is suitable for most of the year. Warm clothes are required in the winter months.
  
  Visas and health regulations:
  • Visas are granted on arrival.
  • No vaccinations required but African and some South American visitors need yellow fever certificates.
  
  Language: Cantonese but many people are fluent in English.
  
  Voltage: 220 volts, 50 Hz (cycles)
  
  Credit Cards: Most major credit cards are accepted in shops and restaurants