AIRPORT INFORMATION

Discover the comfort of exceptional lounge facilities in airport worldwide, savour the finest food, enjoy a wide variety of magazines and relax in a truly tranquil ambience.

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HONG KONG

General Information

Thai Airways Information

contact Information

THAI Airport Office

THAI Reservation & Ticket Office:

Check-in Counter
  • Terminal 1

  • Check-in Counter: Row H27 - 32 (All flights)
    Check-in Counter: Row H33 - 34 (TG 639/TG 607)

  • Opening Time: 05:05-20:05 hrs. (All flights) and 17.45 - 18.15 (TG 639/TG 607)

  • Closing Time: 40 minutes before STD


In-town Check-in Counter
  • Airport Express Line: Hong Kong Station & Kowloon Station

  • 05:30 - 20:00

    Closed counter: 90 minutes prior to scheduled flight departure time

  • Check-in and collect your boarding pass between 90 minutes and one full day ahead of your scheduled flight departure time.

    Passengers must use an Octopus or an Airport Express ticket to enter the In-town Check-in area.


THAI'S LOST & FOUND

lounge

Royal Orchid Lounge

  • Level 7, Southwest Concourse (near Gate 40)

  • Opening Hours: 06:00 - 23:00 Hours

  • Space: 715 sq.m.

  • Capacity: 20 Royal First Class Seats / 120 Royal Silk Class Seats

  • Facilities:
    • Food, Snacks Refreshment, Alcohol
    • TV
    • Internet
    • Magazines & Newspapers
    • Massage Chairs
    • Children Game Zone
    • Free Local Call
    • Toilet

Basic Facts

  • Clothing: Loose clothing is suitable for most of the year. Warm clothes are required in the winter months.

    Visas and health regulations:
    • Visas are granted on arrival.
    • No vaccinations required but African and some South American visitors need yellow fever certificates.

    Language: Cantonese but many people are fluent in English.

    Voltage: 220 volts, 50 Hz (cycles)

    Credit Cards: Most major credit cards are accepted in shops and restaurants

airport services