Discover the comfort of exceptional lounge facilities in airport worldwide, savour the finest food, enjoy a wide variety of magazines and relax in a truly tranquil ambience.




Thai Airways Information

contact Information

THAI Airport Office

THAI Reservation & Ticket Office:

Check-in Counter
  • Ground Floor

  • Counter Number35 - 42

  • Opening Time: 3 hours before STD

  • Closing Time: 40 minutes before STD

THAI's Lost & Found
  • Ground Floor

  • 62-361-751171, 361-751011 ext 5405


Prada Lounge (Contract Lounge)

  • Ground Floor - after passport control, closed to gate 3 - 6

  • Opening Hours: 24 hours

  • Space: 380 sq.m.

  • Capacity: 125 Seats

  • Facilities:
    • Separate Smoking Area
    • Food, Snack & Refreshment
    • Internet, Fax, Long Distance Call
    • Free Local Call
    • TV, Magazine, Newspaper
    • Toilet/Shower

Basic Facts

  • Cities to which THAI flies: Jakarta, Denpasar

    Lightweight clothing is recommended. Some areas like the Dieng Plateau can be cold at night, requiring a sweater.

    Visas, and health regulations:
    • A 60-day visa on arrival is available for travelers from 52 nations. Fees are applicable for many countires. Passports must have at least six months validity remaining.
    • No vaccinations required but African and some South American visitors need yellow fever certificates.

    Language: Indonesian (Bahasa) and a good grasp of English.

    Voltage: 220 volts, 50 Hz (cycles)

    Credit Cards: Larger restaurants, hotels, and some shops accept major cards.