AIRPORT INFORMATION

contact Information

THAI Airport Office

• (62-21) 5502442, 5502443

• (62-21) 5502442

• cgkkktg@thaiairways.co.id

THAI Reservation & Ticket Office:

• 62-21-3903588

• 62-21-3904318

• jkt.reservation@thaiairways.com

• jkt.ticketing@thaiairways.com

Check-in Counter

• International Terminal 3, Row B Departure Floor TG434 (Daily)

• • C/class check-in counter number B1
  • ROP Gold / Star Alliance Gold counter number B2
  • Internet check-in / Bag Drop counter number B3
  • Y/class check-in counter number B4 – B5
  • Group check-in counter number B6 TG436 (Daily)
  • C/class check-in counter number B26
  • ROP Gold / Star Alliance Gold counter number B25
  • Internet check-in / Bag Drop counter number B24
  • Y/class check-in counter number B22 – B23
  • Group check-in counter number B21

• Opening Time: 3 hours before STD

• Closing Time: 40 minutes before STD

THAI’s Lost & Found

• Ground Floor – Arrival Hall Terminal D (2)

• (62-21) 5506074

• (62-21) 5506072

Plaza Premium Lounge

• Departure Hall Terminal 3 (After Immigration)

• Opening Hours: 24 hours

• Facilities:
  • Food, Snack & Refreshment
  • TV, Magazine, Newspaper
  • Wi-Fi
  • Toilet/Shower

Basic Facts

• Cities to which THAI flies: Jakarta, Denpasar
  
  Clothing: Lightweight clothing is recommended. Some areas like the Dieng Plateau can be cold at night, requiring a sweater.
  
  Visas, and health regulations:
  • A 60-day visa on arrival is available for travelers from 52 nations. Fees are applicable for many countires. Passports must have at least six months validity remaining.
  • No vaccinations required but African and some South American visitors need yellow fever certificates.
  
  Language: Indonesian (Bahasa) and a good grasp of English.
  
  Voltage: 220 volts, 50 Hz (cycles)
  
  Credit Cards: Larger restaurants, hotels, and some shops accept major cards