Thai Airways International Public Company Limited (THAI) operates normal flights to Fukuoka, Japan and waives fees for ticketing changes.


Due to the earthquake at Kyushu Island, Japan, causing destruction and difficulty for THAI passengers traveling to and from Fukuoka, THAI is waiving fees for ticket changes during this period. Fees are waived for passengers holding THAI tickets issued from Thailand before 15 April 2016 for the round trip route Bangkok-Fukuoka-Bangkok, including THAI domestic tickets that are part of the Bangkok-Fukuoka-Bangkok itinerary.


1. Fees are waived for passengers who have already used part of their tickets, but are not able to return on the pre-booked flight. Passengers may change the date of their return flight in the same class of service. However, the return date must be before the expiry date of the ticket.

2. Fees are waived for passengers holding the complete unused ticket itinerary with travel date booked within 30 April 2016. Passengers may change the travel date one (1) time for the same class of travel and follow the same conditions as specified on the tickets.

3. Passengers requiring route change may change to Tokyo, Osaka, or Nagoya with no fees applied. However, passengers must pay the difference in ticket fares and associated taxes.


For additional information or ticket change inquiry, passengers may contact THAI Contact Center at +66(0)2-356-1111 or THAI sales offices in Fukuoka, Japan at +81 (0) 570-064-015



Thai Smile Cabin Crew Wai


Thai Airways International joins in congratulating THAI Smile Airways on winning three awards in the airline category in the TripAdvisor Travellers’ Choice Award. THAI Smile has won the following accolades: Best Airline in Thailand, Best Regional Airline in the Asia Pacific, and World’s Best Airline – Top 10, based on worldwide passenger reviews for 2017.


Mrs. Usanee Sangsingkeo, Acting President, Thai Airways International Public Company Limited (THAI), said that THAI as the mother company of its subsidiary THAI Smile Airways is exceptionally pleased to join in congratulating the airline on winning the awards, particularly as THAI holds 100% shares in the regional carrier.  Winning the awards demonstrates that THAI Smile is a quality, full service regional airline with reasonable prices.  THAI believes that THAI Smile will continue to maintain its high standards and implement further developments.


Whilst both THAI and THAI Smile are very pleased with the accolades, the company is even further pleased that these reflect passenger satisfaction in the services provided by the latter.  What's more, the company expresses its utmost appreciation to all passengers for making it possible for the airline to win expressively in the world class TripAdvisor Travellers’ Choice Awards for Airlines.


TripAdvisor is a travel-related website with over 350 million members worldwide that is open to members and tourists worldwide to review their favourite airlines across the world.  These awards are based on customers’ reviews over the past 12 months, with emphasis on services, quality, and customers’ preferences on what represents the best value for money.

18 April 2017