Discover the comfort of exceptional lounge facilities in airport worldwide, savour the finest food, enjoy a wide variety of magazines and relax in a truly tranquil ambience.




General Information

Thai Airways Information

contact Information

THAI Airport Office

THAI Reservation & Ticket Office:
  • 1800-102-1225

  • (91) 22 66373738


  • Office timings: Mon-Fri: 0930-1300,1330-1730 .
    Sat: 0930-130,1330-1600.
    Public holidays as applicable.

Minimum Connecting Time
  • Arrival international flight to connect domestic flight V.V. is 2.30 hours

  • Certificate Required

  • Cigarette 200 / Cigar 50 / 1 Bottle (0.95 Liter.) of Alcoholic or Liquor

  • mport, possession, selling & purchasing beef are against Maharashtra Animal Preservation Bill.
    Anyone found to be selling or in possession of it can be jailed for five years and fined Rs. 10,000

Check-in Counter
  • New Terminal T2, Access Gate 3, Island D

  • Check-in counter row E1 – E8
    Business class : E2 – E3
    Economy class : E4 – E8
    Service desk : E1

  • Opening Time: 4 hours before STD

  • Closing Time: 60 minutes before STD

THAI’s Lost & Found
  • Arrival Hall

  • (91) 22 28318110


Mumbai Airport Lounge Services (MALS)

  • Departure Level

  • Opening Hours: 24 hours.

  • Capacity: 300 Seats

  • Facilities:
    • Food, Snack & Refreshment
    • TV, Magazine, Newspaper
    • Toilet

Basic Facts

  • Cities to which THAI flies in India:  New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore. ( Varanasi & Gaya – Oct-Mar)

    Clothing: Light cottons and other breathable fabrics are recommended and an umbrella for the monsoon season. Warm clothing will be required for winter nights an in the Himalayas.

    Visas and health regulations: visit

    Language: A wealth of Aryan and Dravidian languages are spoken with English as the universal medium.

    Voltage : 220 volts, 50 Hz (cycles)

    Credit Cards :
    Accepted at large hotels, restaurants and shops.

    Business Hours:

    Government offices: 9 a.m. - 6 p.m., Monday -Friday.
    Banks: 10 a.m.-2 p.m., Monday -Friday; 10 a.m.- noon, Sat.
    Shops: 10 a.m.-7 p.m.

airport services