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Thai Airways Information

contact Information

THAI Airport Office
  • Chatrapati Shivaji Maharaj International Airport, LEVEL3, E8-3058, New Terminal 2, Sahar, Andheri (E), Mumbai 400099

  • +91 -22 66859219/20/21

THAI’s Lost & Found
  • LEVEL3, E8-3058, New Terminal 2

  • +91 -22 66859219

Check-in Counter
  • Check in counters are given by Airport Authority. No kiosk check-in, We have an internet counter also given along with counters.

  • Opening Time: 1930-2230

  • Closing Time: 60 minutes before STD

  • Counters are opened four hours before departure and are closed one hour before departure.

  • 1800-102-1225

  • (91)22 66373738


  • Office timing: Mon-Fri: 0930-1300, 1330-1730

    Sat: 0930-1300, 1330-1600

    Public Holidays as applicable

Minimum Connecting Time
  • Arrival international flight to connect domestic flight V.V. is 2.30 hours

  • Certificate Required

  • Cigarette 200 / Cigar 50 / 1 Bottle (0.95 Liter.) of Alcoholic or Liquor

  • mport, possession, selling & purchasing beef are against Maharashtra Animal Preservation Bill.
    Anyone found to be selling or in possession of it can be jailed for five years and fined Rs. 10,000


Mumbai Airport Lounge Services (MALS)

Lounge is provided by Airport Authority, location of lounge is after security and immigration.

Basic Facts

  • Cities to which THAI flies in India:  New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Bangalore. ( Varanasi & Gaya – Oct-Mar)

    Clothing: Light cottons and other breathable fabrics are recommended and an umbrella for the monsoon season. Warm clothing will be required for winter nights an in the Himalayas.

    Visas and health regulations: visit

    Language: A wealth of Aryan and Dravidian languages are spoken with English as the universal medium.

    Voltage : 220 volts, 50 Hz (cycles)

    Credit Cards :
    Accepted at large hotels, restaurants and shops.

    Business Hours:

    Government offices: 9 a.m. - 6 p.m., Monday -Friday.
    Banks: 10 a.m.-2 p.m., Monday -Friday; 10 a.m.- noon, Sat.
    Shops: 10 a.m.-7 p.m.