Office Closure Notice – New Year’s Holidays

 

Dear Customers,
Thank you for flying with Thai Airways International P.C.L.
Please kindly be informed that our town offices in Japan will be closed from December 29, 2018 to January 6, 2019 due to New Year's holidays, and will reopen on Monday, January 7, 2019 as normal.

 

You may submit your inquiry through the online inquiry forms. However please note that we will not be able to reply your inquiry during this period. We will respond to you as soon as possible after the holiday.
We apologize for the inconvenience this may take and thank you for your understanding.
In urgent cases, please contact THAI CONTACT CENTER (RESERVATION)
24 hrs. Everyday
Phone: (66-2) 356-1111
Fax: (66-2) 356-2222

For operation information, please click here.

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Enjoy the convenience and ease of internet check-in for THAI operated flights. Check-in can be made from 24-1 hour prior to scheduled flight departure at all THAI check-in online stations.

The Surname is the passenger family name as written in the booking confirmation e-mail or printed on the paper ticket.
The record locator is a six letters and figures code you can find in the booking confirmation e-mail or printed on the paper ticket. Example: 3OTCHJ.
The Electronic Ticket number is a thirteen figures code you can find in the booking confirmation e-mail or printed on the paper ticket. Example: 6077025311697.
The Frequent Flyer Number is an alphanumeric code that you can find on your Frequent Flyer Card.

Notes:

• iCheck-in cannot be used with upgraded travel using Royal Orchid Plus miles.
• THAI reserves the right to deny boarding if passenger’s travel document are not complete.
• iCheck-in is not available for THAI SMILE flights (WE) including the TG flights operating by THAI SMILE.

Counter Check-inMobile Check-inFAQ

Please enter the reservation code and the name standing on the booking to view and/or manage the booking details such as select/change seat, special meal, specify Royal Orchid Plus number, contact information.

 

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Copyright © 2018 Thai Airways International Public Company Limited (THAI). All rights reserved.