AIRPORT INFORMATION

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General Information

Thai Airways Information

contact Information

THAI Airport Office

Customs:

  • Cigarette 400 / Cigar 100 / Liquor 3 bottles (0.75 litre each)

THAI Reservation & Ticket Office:

  • 0570-064-015 (Call Center)

Check-in Counter

  • Check-in Counter: Row F
    Kiosk Check-in Area: Row E/ F/ G

  • Opening Time: 2.30 hours before STD

  • Closing Time: 30 minutes before STD

THAI’s Lost & Found

  • Terminal 1 South Wing

  • 81-476-34-8330

  • 81-476-34-8328

lounge

ANA Lounge First, UA Red Carpet Club (Star Alliance Lounges)

For Royal First Passenger

  • ANA: Level 4, Terminal 1 South Wing Satellite No.4
    UA: Level 3, Terminal 1 South Wing Satellite No.3

  • Opening Hours:
    ANA:     08:00 - 20:30
    UA: 07:30 - 19:30

  • Capacity:
    ANA:     90 Seats
    UA: 150 Seats

  • Facilities:
    ANA:
    • Separate Smoking Area
    • Private Meeting Room
    • Food, Snack & Refreshment
    • Light Meal
    • Long Distance Call, Fax
    • Free Local Call
    • Internet Corner
    • TV, Magazine, Newspaper
    • Toilet/Shower

    UA:
    • Check-in Facility
    • Private Meeting Room
    • Food, Snack & Refreshment
    • Long Distance Call (upon request), Fax
    • Free Local Call
    • Internet Corner
    • TV, Magazine, Newspaper
    • Toilet / Shower
ANA Lounge First, UA Red Carpet Club (Star Alliance Lounges)

For Royal Silk Passenger

  • ANA: Level 2, Terminal 1 South Wing Satellite No.4
    UA: Level 3, Terminal 1 South Wing Satellite No.3

  • Opening Hours:
    ANA: 08:00 - 20:30
    UA: 07:30 - 19:30

  • Capacity:
    ANA: 1400 Seats (1000 seats at 3rd floor, 400 seats at 4th floor)
    UA: 650 Seats

Basic Facts

  • Cities to which THAI flies: Tokyo. Nagoya, Osaka, Fukuoka

    Clothing: Heavy clothing for the winter. Medium-heavy the rest of the year except in June and July which can be quite hot and humid.

    Visas and health regulations:     90-day tourist visa on arrival for many nationalities. Visa can be extended up to 90 more days.

    Language :     Japanese and some English in the metropolitan areas.

    Voltage: 100 volts. East Japan: 50 Hz (cycles/sec), and West Japan : 60 Hz (cycles/sec).

    Credit cards: All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities.

    Business hours:
    • Government offices, 9 a.m. to 5, Mon-Fri.
    • Banks: 9 a.m. to 3 p.m. Mon-Fri.
    • Department stores: 10 a.m. to 8 p.m., daily

airport services

Star
Immigration