AIRPORT INFORMATION

contact Information

THAI Airport Office

• 81-476-34-8331

• 81-476-34-8328

• nrtkktg@thaiair.co.jp

Customs:

• Cigarette 400 / Cigar 100 / Liquor 3 bottles (0.75 litre each)

THAI Reservation & Ticket Office:

• 0570-064-015 (Call Center)

Check-in Counter

• Check-in Counter: Row F
  Kiosk Check-in Area: Row E/ F/ G

• Opening Time: 2.30 hours before STD

• Closing Time: 30 minutes before STD

THAI’s Lost & Found

• Terminal 1 South Wing

• 81-476-34-8330

• 81-476-34-8328

ANA Lounge First, UA Red Carpet Club (Star Alliance Lounges)

For Royal First Passenger

• ANA: Level 4, Terminal 1 South Wing Satellite No.4
  UA: Level 3, Terminal 1 South Wing Satellite No.3

• Opening Hours:
  ANA: 08:00 - 20:30
  UA: 07:30 - 19:30

• Capacity:
  ANA: 90 Seats
  UA: 150 Seats

• Facilities:
  ANA:
  • Separate Smoking Area
  • Private Meeting Room
  • Food, Snack & Refreshment
  • Light Meal
  • Long Distance Call, Fax
  • Free Local Call
  • Internet Corner
  • TV, Magazine, Newspaper
  • Toilet/Shower
  
  UA:
  • Check-in Facility
  • Private Meeting Room
  • Food, Snack & Refreshment
  • Long Distance Call (upon request), Fax
  • Free Local Call
  • Internet Corner
  • TV, Magazine, Newspaper
  • Toilet / Shower

ANA Lounge First, UA Red Carpet Club (Star Alliance Lounges)

For Royal Silk Passenger

• ANA: Level 2, Terminal 1 South Wing Satellite No.4
  UA: Level 3, Terminal 1 South Wing Satellite No.3

• Opening Hours:
  ANA: 08:00 - 20:30
  UA: 07:30 - 19:30

• Capacity:
  ANA: 1400 Seats (1000 seats at 3rd floor, 400 seats at 4th floor)
  UA: 650 Seats

Basic Facts

• Cities to which THAI flies: Tokyo. Nagoya, Osaka, Fukuoka
  
  Clothing: Heavy clothing for the winter. Medium-heavy the rest of the year except in June and July which can be quite hot and humid.
  
  Visas and health regulations: 90-day tourist visa on arrival for many nationalities. Visa can be extended up to 90 more days.
  
  Language : Japanese and some English in the metropolitan areas.
  
  Voltage: 100 volts. East Japan: 50 Hz (cycles/sec), and West Japan : 60 Hz (cycles/sec).
  
  Credit cards: All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities.
  
  Business hours:
  • Government offices, 9 a.m. to 5, Mon-Fri.
  • Banks: 9 a.m. to 3 p.m. Mon-Fri.
  • Department stores: 10 a.m. to 8 p.m., daily