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Thai Airways Information

contact Information

THAI Airport Office

  • Cigarette 400 / Cigar 100 / Liquor 3 bottles (0.75 litre each)

THAI Reservation & Ticket Office:
  • 0570-064-015 (Call Center)

Check-in Counter
  • Check-in Counter: Row F
    Kiosk Check-in Area: Row E/ F/ G

  • Opening Time: 2.30 hours before STD

  • Closing Time: 40 minutes before STD


ANA Lounge, UA Red Carpet Club (Star Alliance Lounges)

For Royal First and Royal Silk Passenger

Basic Facts

  • Cities to which THAI flies: Tokyo. Nagoya, Osaka, Fukuoka

    Clothing: Heavy clothing for the winter. Medium-heavy the rest of the year except in June and July which can be quite hot and humid.

    Visas and health regulations:
    90-day tourist visa on arrival for many nationalities. Visa can be extended up to 90 more days.

    Language :
    Japanese and some English in the metropolitan areas.

    Voltage: 100 volts. East Japan: 50 Hz (cycles/sec), and West Japan : 60 Hz (cycles/sec).

    Credit cards: All major credit cards accepted. Cards can be used to obtain cash advances at banks and ATM machines in cities.

    Business hours:

    • Government offices, 9 a.m. to 5, Mon-Fri.
    • Banks: 9 a.m. to 3 p.m. Mon-Fri.
    • Department stores: 10 a.m. to 8 p.m., daily