Temporary closure of Korea branch during MAY-NOV 2020


1.Tempoary Flight suspension period APR-NOV 2020

 

Due to the ongoing outbreak of COVID-19 and given the increasingly restrictive regulations and travel restrictions put in place to combat the spread of the virus, it has become unfeasible for THAI to plan and operate its route network.

As a consequence, THAI has to make the difficult and unprecedented decision to temporarily suspend its operations during APR 2020 - NOV 2020 as following;

Incheon-Bangkok route: APR 2020 - NOV 2020 

Busan-Bangkok route: APR 2020 - NOV 2020 


 

 

2.Temporary closure of TG Korea branch office

Seoul office / Busan office / Incheon Airport office / Busan Airport office will be closed MAY-NOV 2020 during temporary flight suspension period.

*Due to Temporary closure of all TG Korea office period MAY-NOV, if you have any inquiry regarding passenger service,

please contact us to below email address.

 

3.Ticket Validity Extension & Reservation changing

- Ticket Validity extension: Move to validity extension page click here

 

- Reservation changing: Ticket purchased through Thai Airways website/Mobile/office, please contact email as below

Departure from Incheon: rsvn@thaiairways.co.kr 

Departure from Busan: pustg@thaiairways.co.kr 

For your information, TG Ticketing Procedures for COVID-19 click here

 

 

4.Refund

- TG ticket purchased through a travel agency or website other than Thai Airways: Please request a refund at the place of purchase.

- TG ticket purchased in other country: Please request a refund at the place in the country of purchase.

- TG ticket purchased through Thai Airways website/Mobile/office: Please contact Thai Airways office in Korea.

Departure from Incheon: rsvn@thaiairways.co.kr 

Departure from Busan: pustg@thaiairways.co.kr 

 

Flight Cancel Certification Download click here

 

Download Certificate of flight cancellation TG656 & TG657 on ICN-BKK v.v. sector