Dear Valued Customer,
THAI first of all sincerely apologizes to you as our valued customer regarding the business reorganization proceeding, which temporarily barred us from proceeding with your airfare refund in due course.
THAI affirms to facilitate our customers to the best of our ability and remain committed to extending the utmost attention and care to all customers who have pending ticket refund requests. THAI would therefore like to offer our customers with an alternative option to turn your refund requests or unused tickets to THAI Travel Voucher allowing you more flexibility for your future travels.
Eligible Tickets: Tickets purchased directly from Thai Airways website
THAI Travel Voucher offers the following flexibility and benefits:
If you find the above THAI Travel Voucher benefits well serve your requirements, you can proceed to convert your refund requests or unused tickets to THAI Travel Voucher by contacting us at email firstname.lastname@example.org
We look forward to servicing you in the very near future. Thank you for choosing THAI.
Thai Airways international Public Company Limited
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