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Thai Airways Information

contact Information

THAI Airport Office
  • Incheon International Airport Terminal 1, 2nd floor, Room number 2080.

  • +82-32-744-3571

THAI's Lost & Found
  • GHA- OZ Lost & Found, Incheon International Airport Terminal 1, 2nd floor, Room number 2147.

  • +82-32-744-2210

Check-in Counter
  • Terminal 1, D28-D35 (Counter assign by monthly base and not Available for Kiosk, Self Bag drop)

  • Opening Time: 2 hours 30 mins. before STD

  • Closing Time: 45 minutes before STD

THAI Reservation & Ticket Office:


Asiana Airlines (OZ) Lounge

  • 4th Floor, (Airside), Int’l Boarding Terminal 1.

Basic Facts

  • Cities to which THAI flies: Busan and Seoul

    Clothing: Light clothing is recommended for summer, very heavy for winter. Sweaters may be necessary during spring and  autumn.

    Visas and health regulations: 15-day tourist visas are issued on arrival for most nationalities.

    Language : Korean. Some English in Seoul and other large cities.

    Voltage : 220 volts, 50 Hz (cycles)

    Credit cards: Major credit cards accepted in metropolitan areas. Cards can be used to obtain cash advances at banks and ATM machines in cities.

    Business hours:
     • Government offices: 9 a.m. to 6 p.m. Mon-Fri (close at 5 p.m., Nov.-Feb.), 9 a.m. to 1 p.m. on Sat.
     • Banks: 9:30 a.m. to 4:30 p.m., Mon-Fri, 9:30 a.m. to 1:30 p.m. on Sat.
     • Department stores: 10:30 a.m. to 7:30 p.m., daily.