Effective on December 1, 2018, THAI will charge Ticketing Service Fee for ticket issuance by THAI Ticket Offices or Reservation Office (THAI Contact Center).More details

With immediate effect, changes to your ticket made through Thai Airways online portal can be done by clicking “Manage Your Booking”.
This is applicable to ticket issued on/after 23 February 2018 subject to ticket conditions.

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Consent Form regulations

New Regulations for passengers who are not Credit Card or Visa/MasterCard debit card owners:

You can sponsor an electronic ticket to anyone upon payment, following the below instructions, which is strictly recommended.

1.  Credit Card or Visa / MasterCard debit card owners must contact any THAI city ticketing offices only during office hour at their nearest locality in person and present the following documents;

     •  Credit Cards or Visa / MasterCard debit card used in the purchase
     •  ID or passport matching that of the owner of the credit card
     •  Completed and signed Consent Form.

2.  After the  documents have been verified and approved, THAI shall provide you booking reference.

3.  THAI reserves the right to deny boarding to the travelling passengers, if the above mentioned procedures and regulations have not been complied with.

* Your credit card or Visa/MasterCard debit card/ID information will be strictly confidential, and will be destroyed once the payment process has been completed.

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