Effective on December 1, 2018, THAI will charge Ticketing Service Fee for ticket issuance by THAI Ticket Offices or Reservation Office (THAI Contact Center).More details

With immediate effect, changes to your ticket made through Thai Airways online portal can be done by clicking “Manage Your Booking”.
This is applicable to ticket issued on/after 23 February 2018 subject to ticket conditions.

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Service Fees

With immediate effect, Thai Airways International Singapore will be implementing service fees for services rendered over ticketing counters on the following :

Service Fee of SGD 250 on Star Alliance Ticket

  • •    New booking or issuance of new ticket
  • •    Reissue / Rerouting of Round the World ticket
  • •    Reissue / Rerouting of Star Pass
  • •    New booking or issuance of new ticket

The service fee is in addition to the reissue / rerouting charges of USD 125 as stipulated in the Round The World Fare Rules.

Service Fee of SGD 30 on Thai Airways Ticket

  • •    New booking or issuance of new ticket
  • •    Fare reassessment
  • •    Name correction
  • •    Issuance of promotional fares ticket
  • •    Rerouting of ticket

The above is based on Changes per ticket including child ticket. Service fee is non – refundable.

The service fee is in addition to the reissue and rerouting charges as stipulated in the fare rules.

For ticket issued through a travel agent, please refer the amendment and changes to your issuing travel agent.


Thai Airways International Public Company
July 12

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