NEWS & ANNOUNCEMENTS

Update on Flights to/from Osaka

THAI Flights Bangkok-Osaka Cancellation Extends

10 September 2018

Today (10 September 2018), Thai Airways International Public Company Limited (THAI) announced an extension of its Bangkok-Osaka flight cancellation to 13 September 2018, and passengers holding THAI tickets on the Bangkok-Osaka route can change their travel itineraries without any fees and changes until 20 September 2018. 
 
Flight Lieutenant Pratana Patanasiri, THAI Vice President, Aviation Safety, Security and Standards, said that Kansai Airport is severely affected by Typhoon Jebi and it has announced that the airport will remain close until further notice. THAI, therefore extends its flight cancellation period between Bangkok and Osaka until 13 September 2018 with the following schedule:
 
1. Flight TG672 which was scheduled to depart from Suvarnabhumi Airport at 08.25 hours and arrive at Kansai Airport, Osaka, at 15.55 hours (local time).
2. Flight TG673 which was scheduled to depart from Kansai Airport, Osaka, at 17.35 hours (local time) and arrive at Suvarnabhumi Airport at 21.25 hours.
3. Flight TG622 which was scheduled to depart from Suvarnabhumi Airport at 23.30 hours and arrive at Kansai Airport, Osaka, at 07.00 hours (local time) on the next day.
4. Flight TG623 which was scheduled to depart from Kansai Airport, Osaka, at 11.45 hours (local time) and arrive at Suvarnabhumi Airport at 15.35 hours.

THAI passengers holding roundtrip tickets between Bangkok and Osaka during 3-20 September 2018 may reroute to other destinations in Japan which are Tokyo (Narita and Haneda), Nagoya, Fukuoka, and Sapporo, within 20 September 2018. Fees and charges will be exempted with condition applied. Passengers are advised to contact THAI sales offices or THAI Contact Center at Tel. +66(0)2-356-1111, or travel agents.

A special telephone number +66(0)2-356-1166 in Thailand and THAI Call Center in Japan number 0570-064-015 have been assigned to serve THAI passengers holding Bangkok-Osaka tickets.  THAI will also closely monitor and assess the situation and normal flight operations will be resumed when Kansai International Airport is operational. Passengers are advised to check news and flight information THAI’s website thaiairways.com or contact THAI Contact Center at Tel. +66(0)2-356-1111, 24 hours a day.

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THAI Provides Bigger Aircraft and Employs Nagoya as a Hub to Transfer Stranded Passengers from Osaka

06 September 2018

Mr. Wiwat Piyawiroj, Executive Vice President, Commercial, Thai Airways International Public Company Limited (THAI), said that on behalf of THAI as a national carrier, extends sincere condolences to people that were affected by Typhoon Jebi in Osaka. The heavy storm damaged houses and Kansai International Airport remains closed. THAI is concerned over the situation and has facilitated passengers as follow:

1) THAI will waive fees for passengers holding roundtrip tickets on the Bangkok-Osaka routes during 3-15 September 2018 who request to reroute to other destinations in Japan which are: Tokyo (Narita and Haneda), Nagoya, Fukuoka, and Sapporo. Changes can be made within 15 September 2018 with condition applied.
2) THAI employed Nagoya as a hub to transfer stranded passengers. Nagoya is the nearest flight route to Osaka which is convenient for passengers, as THAI operates 14 flights per week to Nagoya.
3) THAI provided bigger aircraft on the Bangkok-Nagoya route to help transfer passengers during 6-7 September 2018.

THAI has set up a temporary telephone number to serve THAI passengers holding Bangkok-Osaka tickets at Tel. +66(0)2-356-1166 and Japan Call Center at Tel. 0570-064-015. THAI will closely monitor and assess the situation and normal flight operations will be resumed when Kansai International Airport is operational. Passengers are advised to check news and flight information on THAI’s website thaiairways.com or contact THAI Contact Center at Tel. +66(0)2-356-1111, 24 hours a day.

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THAI Flights Bangkok-Osaka Still Cancels after Airport Closure

05 September 2018

Thai Airways International Public Company Limited (THAI) announced cancellation of flights on the Bangkok-Osaka routes on 5-11 September 2018. For customer’s convenience, passengers who hold THAI’s tickets on Bangkok-Osaka route may reroute to other destinations in Japan without any fees and changes.
 
Flight Lieutenant Pratana Patanasiri, THAI Vice President, Aviation Safety, Security and Standards, said that due to Typhoon Jebi, THAI has canceled flights between Bangkok and Osaka following the closure of Osaka’s Kansai International Airport as follows:

1.  Flight TG672 which was scheduled to depart from Suvarnabhumi Airport at 08.25 hours and arrive at Kansai Airport, Osaka, at 15.55 hours (local time).
2.  Flight TG673 which was scheduled to depart from Kansai Airport, Osaka, at 17.35 hours (local time) and arrive at Suvarnabhumi Airport at 21.25 hours.
3.  Flight TG622 which was scheduled to depart from Suvarnabhumi Airport at 23.30 hours and arrive at Kansai Airport, Osaka, at 07.00 hours (local time) on the next day.
4.  Flight TG623 which was scheduled to depart from Kansai Airport, Osaka, at 11.45 hours (local time) and arrive at Suvarnabhumi Airport at 15.35 hours.

THAI passengers holding roundtrip tickets between Bangkok and Osaka during 3-15 September 2018 may reschedule flights or reroute to other destinations in Japan which are Tokyo (Narita and Haneda), Nagoya, Fukuoka, and Sapporo, within 15 September 2018. Fees and charges will be exempted with condition applied. Passengers are advised to contact THAI sales offices or THAI Contact Center at Tel. +66(0)2-356-1111, or travel agents.

A special telephone number +66(0)2-356-1166 has been assigned to serve THAI passengers holding Bangkok-Osaka tickets.  THAI will also closely monitor and assess the situation and normal flight operations will be resumed when Kansai International Airport is operational. Passengers are advised to check news and flight information THAI’s website www.thaiairways.com or contact THAI Contact Center at Tel. +66(0)2-356-1111, 24 hours a day.

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THAI Cancels Flights on Bangkok-Osaka Route Due to Kansai Airport Closure

04 September 2018

Thai Airways International Public Company Limited (THAI) announced to cancel its flights on Bangkok-Osaka routes, v.v. on 4-5 September, 2018 due to a temporary closure of Kansai Airport that was affected by Typhoon Jebi.

Flight Lieutenant Pratana Patanasiri, THAI Vice President Aviation Safety, Security and Standards Department, said that due to Typhoon Jebi approaching Japan today (4 September, 2018) at noon time, Kansai Airport has been damaged and the runway was flooded. All airlines ceased flight departures and arrivals. It is not known when Kansai Airport will be able to operate again. As a result, THAI needs to cancel more flights on the route Bangkok-Osaka, v.v. on 4-5 September, 2018 as follows:

1. Flight TG622 on the Bangkok-Osaka route which was scheduled to depart from Suvarnabhumi Airport on 4 September, 2018 at 23.30 hours and arrive at Kansai Airport, Osaka on the following day at 07.00 hours (local time).
2. Flight TG623 on the Osaka-Bangkok route which was scheduled to depart from Kansai Airport, Osaka on 5 September, 2018 at 11.45 hours (local time) and arrive at Suvarnabhumi Airport at 15.35 hours.

THAI will closely monitor and assess the situation. THAI will resume normal flight operations when Kansai Airport is reopened normally.

THAI operates two round-trip flights daily between Bangkok and Osaka which are flight TG622/TG623 and flight TG672/673. For more information, passengers may visit thaiairways.com website or contact THAI Contact Center at Tel. 02-356-1111 (24 hours).

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THAI Cancels and Reschedules Flights from Bangkok to Japan v.v. Due to Typhoon Jebi

03 September 2018

Thai Airways International Public Company Limited (THAI) announced to cancel and reschedule its flights on Bangkok-Nagoya and Bangkok-Osaka routes, v.v. that will be affected by Typhoon Jebi on 4 September, 2018.

Flight Lieutenant Pratana Patanasiri, THAI Vice President Aviation Safety, Security and Standards Department, said that the Japan Meteorological Agency has warned Japanese residents that Typhoon Jebi is expected to approach Japan. For safety reason, THAI cancels and reschedules flights to Japan on 4 September, 2018 as follows:

Cancellation of 4 flights
1. Flight TG646 on the Bangkok-Nagoya route which was scheduled to depart from Suvarnabhumi Airport at 10.45 hours and arrive at Nagoya Airport at 18.40 hours (local time).
2. Flight TG647 on the Nagoya-Bangkok route which was scheduled to depart from Nagoya Airport at 00.30 hours (local time) and arrive at Suvarnabhumi Airport at 04.30 hours.
3. Flight TG672 on the Bangkok-Osaka route which was scheduled to depart from Suvarnabhumi Airport at 08.25 hours and arrive at Kansai Airport, Osaka at 15.55 hours (local time).
4. Flight TG673 on route Osaka-Bangkok route which was scheduled to depart from Kansai Airport, Osaka at 17.35 hours (local time) and arrive at Suvarnabhumi Airport at 21.25 hours.

Reschedule of 2 flights
1. Flight TG623 on the Osaka-Bangkok route which was scheduled to depart from Kansai Airport, Osaka at 11.45 hours (local time) and arrive at Suvarnabhumi Airport at 15.35 hours, reschedules to depart from Kansai Airport, Osaka at 11.00 hours (local time) and  arrive at Suvarnabhumi Airport at 14.50 hours.
2. Flight TG645 on the Nagoya-Bangkok route which was scheduled to depart from Nagoya Airport at 11.00 hours (local time) and arrive at Suvarnabhumi Airport at 15.00 hours, reschedules to depart from Nagoya Airport at 10.00 hours (local time) and arrive at Suvarnabhumi Airport at 14.00 hours.

For more information, passengers may visit thaiairways.com website or contact THAI Contact Center at Tel. 02-356-1111 (24 hours).

10 September 2018

 


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