Guidelines for taking care of passengers affected by the COVID-19 situation

For passengers who have bought Thai Airways tickets and traveled domestically on all Thai Smile flights  (Ticket number 217-), specifying the travel date 8 April - 30 June 2021, in the event that the passenger cancels the trip at least 24 hours prior to departure, please contact the ticket office, THAI Contact Center or send email to contact@service.thaiairways.com to change new travel date.

The new journey must be completed by 31 December 2021 only.