27 September 2022
Thai Airways International Public Company Limited (THAI) was voted 4th place for World’s Best Airline Cabin Crew and for Best Airline Staff in Asia at the Skytrax 2022 World Airline Awards announcement recently held at the Langham Hotel in London, United Kingdom. The awards reflect THAI’s world class service standard and quality. THAI also achieved a number of recognitions of Skytrax global ranking in the following categories: 8th in World’s Best Airport Services; 8th in Best Economy Class Airline Catering; and 10th in Best First Class Airline Lounges in 2022.
The accomplishment suggested a strong commitment and dedication of THAI employees who have been working tirelessly to provide all possible supports in rendering their services while maximizing the level of service quality. THAI is determined to offer flight services with the highest standard of safety and convenience. All employees are constantly working to enhance inflight services to ensure a smooth journey and pleasant flying experience for all customers.
World Airline Awards are the results for the Skytrax survey that was first launched in 1999 as the first worldwide, annual airline customer satisfaction survey, which is 100 percent independent, impartial, and global. The survey was to acquire customers’ satisfaction, opinion and experiences with the airline products and services in every aspect such as check-in process, seat comfort, cabin interior, food and beverages, cabin crew services or inflight services. This year’s Skytrax customer survey was conducted during September 2021 – August 2022 and received 13.42 respondent numbers covering over 350 airlines worldwide.