Service fees are payable in Thai Baht (THB) in Thailand. In all other countries, service fees are payable in USD, or the equivalent in local currency.
Selected service fees can also be paid with miles. These service fees are applicable for change or re-credit requests to Award tickets or Award Certificates or Nominee Name changes
*Expired miles in any Award cannot be re-credited.
|Service fees for re-credit of ticketed Air Awards THAI and Star Alliance|
|THAI Award ticket within Thailand [Per ticket]
||THB 1,800||USD $60||-|
|Regional / International [Per ticket]||THB 3,750||USD $125||10,000 miles|
|Intercontinental [Per ticket]||THB 5,700||USD $190||15,000 miles|
|Service fees for re-credit of Hotel Award|
|Hotel Award eVoucher
|THB 2,850||USD $95||7,500 miles|
|Service fees for Nominee Name Change (per name)|
|Pay at THAI||THB 5,700||USD $190||20,000 miles|
|Online Payment||-||-||15,000 miles|
|Other Service fees|
|Stopover Fee (per stopover)||THB 2,850||USD $95|
Reservation change fee
THAI and THAI Smile Air Award
- International routes
* Economy Class (X), Premium Economy / THAI Smile Plus Class (E)
* Royal Silk Class (I) and Royal First Class (O)
Star Alliance Air Award (all classes of service)
Platinum and Gold:
50% Ticket Redemption Request on THAI*
- For Member Self
- For Award Nominee
* Effective for award tickets issued 1 September 2019 onwards, applicable to each eligible award entitlement of
All THAI tickets issued online at thaiairways.com are not subject to ticketing fees. However, international Award tickets issued at all THAI ticketing offices worldwide and THAI Contact Centre in Bangkok are subject to ticketing fees.
From 18 January 2019 onwards, award travel departing from cities that are not available in the online redemption list or other THAI award tickets such as Star Alliance Award tickets, multi-city travel, backtracking, stop-over and open jaw itineraries etc., such tickets issued by a THAI ticketing office are also exempted from the ticketing service fees.
Click here for more details about ticket issuing fee.