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Royal Orchid Plus Service Fees

Service fees are payable in Thai Baht (THB) in Thailand. In all other countries, service fees are payable in USD, or the equivalent in local currency.

Selected service fees can also be paid with miles. These service fees are applicable for change or re-credit requests to Award tickets or Award Certificates or Nominee Name changes

*Expired miles in any Award cannot be re-credited.


Service fees for re-credit of ticketed Air Awards THAI and Star Alliance
THAI Award ticket within Thailand [Per ticket]
THB 1,800 USD $60 -
Regional / International [Per ticket] THB 3,750 USD $125 10,000 miles
Intercontinental [Per ticket] THB 5,700 USD $190 15,000 miles


Service fees for re-credit of Hotel Award
Hotel Award eVoucher
(Per eVoucher)
THB 2,850 USD $95 7,500 miles

Service fees for Nominee Name Change (per name)
Pay at THAI THB 5,700 USD $190 20,000 miles
Online Payment - - 15,000 miles

Other Service fees

Stopover Fee (per stopover) THB 2,850 USD $95

Reservation change fee

THAI and THAI Smile Air Award

- Domestic routes in Thailand

- International routes

      * Economy Class (X), Premium Economy / THAI Smile Plus Class (E)

      * Royal Silk Class (I) and Royal First Class (O)

Star Alliance Air Award (all classes of service)



THB 500


THB 2,500

THB 3,500

THB 3,750





USD$ 16



USD$ 125

Platinum and Gold:

50% Ticket Redemption Request on THAI* 

- For Member Self

- For Award Nominee


* Effective for award tickets issued 1 September 2019 onwards, applicable to each eligible award entitlement of
valid Platinum and Gold status members.

Gold Complimentary Upgrade Request on THAI**

- Regional Zone 1-6     

- Intercontinental zone 7-9

** Effective for Gold Complimentary Upgrades requested
from 1 December 2019 onwards, applicable to each
valid Gold member who is entitled to use the Complimentary













Ticket Issuing Fee

All THAI tickets issued online at are not subject to ticketing fees.  However, international Award tickets issued at all THAI ticketing offices worldwide and THAI Contact Centre in Bangkok are subject to ticketing fees.

From 18 January 2019 onwards, award travel departing from cities that are not available in the online redemption list or other THAI award tickets such as Star Alliance Award tickets, multi-city travel, backtracking, stop-over and open jaw itineraries etc., such tickets issued by a THAI ticketing office are also exempted from the ticketing service fees.

Click here for more details about ticket issuing fee.