At the current moment, the following awards are temporarily unavailable for redemption using Royal Orchid Plus miles;
• Air and Upgrade Awards with Star Alliance airlines
• Hotel Awards
• Some Lifestyle Awards i.e. vouchers for restaurants and spas

However, Royal Orchid Plus members can still redeem Air and Upgrade Awards with THAI and THAI Smile.

In addition, any unused Air and Upgrade Awards with Star Alliance airlines, Hotel Awards, and Lifestyle Awards can be returned for mileage re-credit without any fees. If any of the re-credited miles are expired in any quarter of 2020, such miles will have their validity extended to 31 December 2021.