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Non-Pilot Simulator Visit

You can now have the ultimate inflight experience in THAI's simulator

How to redeem Non-Pilot Simulator Visit

  1. Member must log into their Royal Orchid Plus account at and go to Lifestyle Redemption – Non Pilot Simulator Visit. In order to redeem for this award, member must provide a valid e-mail address in to complete the redemption process.
  2. Once the online award redemption has been completed, an electronic voucher will be sent to member’s email to confirm award.
  3. Member then must make a booking with the Flight Simulator Operation Department at least 3 working days in advance.  To make a booking, please call 02 545 3622 between the hours of 09.00 - 12.00 and 13.00 - 16.00 or via email at
  4. After the confirmation has been made with Flight Simulator Operation Department for the reserved dated, Member must print or present the e-mail confirmation from Flight Simulator Department on the appointed date.
  5. Duration of the visit: Approximately 1 hour accompanied by a simulator specialist.
  6. Flight Simulation session times can be requested from 09.00, 10.00 and14.00 Monday to Friday, except public holidays. Due to crew training, session times are subject to change at THAI’s discretion.
  7. In the event of cancellation, the Flight Simulator Operation Department must be informed at least 1 working day in advance. Rebooking may be made 1 time within 3 months after the original booking.
  8. Flight Simulation is held at the Thai Airways International Head Office, Vibhavadi-Rangsit Road, Bangkok, located in Building 5.
  • Redemption of award item is subject to availability. THAI reserves the right to postpone the visit, in case flight training is required.
  • Member can redeem for own-self or their nominee only, with a maximum of 3 persons per visit.
  • The minimum age is 12 years. Persons under 18 years of age must be accompanied by an adult.
  • Member must be in good health and free from heart, back or neck problems, motion sickness, pregnancy or other health conditions.
  • Proper attire should be worn.
  • Royal Orchid Plus reserves the right to change terms and conditions without notification in advance.
  • Once redemption has been completed mileage re-credit is not permitted under any circumstances.
  • Award validity is valid for 1 year from the award issued date. Award item must be used within the award usage period, or else will be forfeited.
  • For inquiries and bookings, please contact Flight Simulator Operation Department Tel. 02 545 3622 from the hours of 09.00 - 12.00 and 13.00 - 16.00, Monday to Friday, except on public holidays.