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Star Alliance Upgrade Awards

     A Star Alliance Upgrade Award can be used if a paid ticket shows a Star Alliance operated 3 digit flight number on the international sector that is being upgraded, and if the booking class is eligible for upgrading.


Eligible Booking Classes:

Economy Class to Business Class:    Y / B
Business Class to First Class:       
C / D

     *Selected Star Alliance partners offer additional eligible booking classes or restrict upgrading due to aircraft configuration. Please view Conditions below for full details.

- Royal Orchid Plus has temporarily suspended Star Alliance Upgrade Award redemption. We sincerely apologize for any inconvenience caused. -

     Upgrades can be redeemed for member’s own travel or for an Award Nominee, the relevant passenger name must appear on the ticket. Star Alliance Upgrade Awards can only be redeemed online with account login using your PIN.
     Upgrades are according to zones and class of service. View Award Chart (click here)
     Prior to ticket purchase, with the intention to redeem an upgrade, The Award Chart can be viewed below.

Distance Economy Class (Y/B Booking classes only) to Business Class Business Class (D/C Booking classes only) to First Class

Zone 1

Up to 1,000 miles


25,000 miles


33,000 miles

Zone 2

1,001 - 2,000 miles


30,000 miles


40,000 miles

Zone 3

2,001 - 3,000 miles


46,000 miles


65,000 miles

Zone 4

3,001 to 4,800 miles


65,000 miles


87,000 miles

Zone 5

4,801 to 6,500 miles


87,000 miles


115,000 miles

Zone 6

6,501 miles and up


100,000 miles


140,000 miles

*Terms & Conditions Apply.
Prior to ticket purchase, with the intention to redeem an upgrade, please read additional conditions carefully.

Star Alliance Upgrade Award Conditions. CLICK HERE