Star Alliance Upgrade Awards
A Star Alliance Upgrade Award can be used if a paid ticket shows a Star Alliance operated 3 digit flight number on the international sector that is being upgraded, and if the booking class is eligible for upgrading.
Eligible Booking Classes:
Economy Class to Business Class: Y / B
Business Class to First Class: C / D
*Selected Star Alliance partners offer additional eligible booking classes or restrict upgrading due to aircraft configuration. Please view Conditions below for full details.
- Royal Orchid Plus has temporarily suspended Star Alliance Upgrade Award redemption. We sincerely apologize for any inconvenience caused. -
Upgrades can be redeemed for member’s own travel or for an Award Nominee, the relevant passenger name must appear on the ticket. Star Alliance Upgrade Awards can only be redeemed online with account login using your PIN.
Upgrades are according to zones and class of service. View Award Chart (click here)
Prior to ticket purchase, with the intention to redeem an upgrade, The Award Chart can be viewed below.
| Distance | Economy Class (Y/B Booking classes only) to Business Class | Business Class (D/C Booking classes only) to First Class |
|---|---|---|
|
Zone 1 Up to 1,000 miles |
25,000 miles |
33,000 miles |
|
Zone 2 1,001 - 2,000 miles |
30,000 miles |
40,000 miles |
|
Zone 3 2,001 - 3,000 miles |
46,000 miles |
65,000 miles |
|
Zone 4 3,001 to 4,800 miles |
65,000 miles |
87,000 miles |
|
Zone 5 4,801 to 6,500 miles |
87,000 miles |
115,000 miles |
|
Zone 6 6,501 miles and up |
100,000 miles |
140,000 miles |
*Terms & Conditions Apply.
Prior to ticket purchase, with the intention to redeem an upgrade, please read additional conditions carefully.
Star Alliance Upgrade Award Conditions. CLICK HERE
