Contact Us
- Service Contacts Worldwide
- E-mail to Royal Orchid Plus
FAQs

ENROLL NOW!

Welcome to Royal Orchid Plus

Please enter your membership number and PIN. If you can’t remember your PIN, click Reset PIN.

Save Member ID?Reset PIN

Home
- Highlight
- Newsletter
- Enroll
- Reset Pin
About Royal Orchid Plus
Status & Benefits
Earn Miles
Spend Miles
Promotions
- Promotions

Welcome to Royal Orchid Plus

Please enter your membership number and PIN. If you can’t remember your PIN, click Reset PIN.

Save Member ID?Reset PIN

Online only!

Earn 2,500 bonus miles

with your 1st THAI flight

There was an error - check the logs for details

Home

Status & Benefits

Basic Status

Status & Benefits

Status & Benefits Qualifying Miles Attaining Each Status Basic Status Silver Status Gold Status Platinum Status Status Comparison Benefits with THAI Benefits with Star Alliance Airlines

Use arrow down for read the content or use tab key to next menu

Basic Status

Upon enrolment, this entry-level status enables Members to accrue and redeem miles. Members also receive regular communications from Royal Orchid Plus.

> Compare the benefits with THAI


• Priority service when contacting THAI Contact Center in Thailand, 24 hours 7 days a week
• Designated check-in counters
• Priority airport standby on fully booked flight where permitted by law*
• Priority baggage handling and an additional checked baggage allowance	10kg	20kg**	30kg**
• Access to THAI’s airport Royal Silk Class lounge, where available with one guest when departing on the same international THAI operated flight
• Access to THAI’s Royal First Class lounge, where available with one guest when departing on the same international THAI operated flight
• Priority boarding
• Tier Status Threshold Bonus (each time status is attained or retained)	3,000	5,000	10,000
• Members Service Center assistance
• Dedicated assistance by email
• Complimentary Round – Trip with THAI upgrades
• Complimentary Air Award Yearly Discount***
• Waiver of selected Royal Orchid Plus Service Fees
• No expiring miles
• Multiple Complimentary Upgrades when accumulating each of 50,000 Tier Miles, the miles flown in Royal First Class or Royal Silk Class on THAI.
• Unlimited changes to a Platinum member's Award Nominee list with 5 complimentary changes per personal year.

* Airport standby where permitted by law.
** Or 1 additional piece when the piece concept applies.
*** Tax & Service Fee apply

> Compare the benefits with Star Alliance Airlines


• Priority check-in at counters displaying the Star Alliance Gold symbol
• Priority airport standby on fully booked flight where permitted by law
• Priority baggage handling and an additional checked baggage allowance	20kg*	20kg*
• Gold Fast Track airport** security and immigration clearance
• Complimentary access to airport lounges displaying the Star Alliance Gold symbol with one guest when departing on the same Star Alliance flight
• Priority boarding

Note: Terms and Conditions of benefits are applied to each member’s status

* Or one additional piece when the piece concept applies. Some airlines do not offer this benefit on individual flights but only on connecting Star Alliance flights. Within Europe on "Light" fares offered by Lufthansa, Austrian & SWISS, "Check&Go" fares offered by Brussels Airlines and “Go light” fares offered by SAS as well as on “Seat” fares offered by Air New Zealand, the extra baggage allowance is not offered.

** At selected airports. More information, please visit www.staralliance.com/gold-track