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    Información de viaje

    SERVICIOS ESPECIALES Y ASISTENCIA

    READ MOREComidas especiales a bordoREAD MOREPetición de Comidas por AdelantadoREAD MORESilla de RuedasREAD MORESubida de clase sujeta a espacio

    Comidas especiales a bordo

    Note  First-class passengers may reserve their premium gourmet meals on selected flights at least 24 hours prior to departure.

    Code Description
    AVML Vegetarian Hindu/Indian vegetarian meal
    BBML Baby meal for infant aged at more than 6 months old.
    BLML Soft meal. Recommended passengers with stomach or intestinal problems
    CHML Child meal for children aged 2 years and older.
    DBML Diabetic meal suitable for both non-insulin and insulin dependent diabetics.
    FPML Fruit platter meal prepared with fresh fruits or dried fruits.
    GFML Gluten free diet, avoids gluten, which is found in wheat, rye, barley and oats.
    HNML Hindu meal containing no beef, veal or pork. Prepared with lamb, fish and other meats. Milk products allowed.
    KSML Kosher meal conforms to the requirements of Jewish dietary laws.
    LCML Low calorie diet meal   
    LFML Low fat / cholesterol meal
    LSML Low salt meal with minimum sodium content.
    MOML Muslim meal, contains no pork, bacon, ham or alcohol.
    Cooked according to Halal rules. MOML are normally served on THAI flights to Pakistan, so there is no need to request this type of meal on this route.            
    NLML Low lactose meal. Omission of all foods containing milk, lactose, milk solids, whey, curd, and skimmed milk.
    SFML Seafood meal.
    RVML Raw vegetarian meal is a mixture of fresh vegetable and fruits.
    VGML Strict European vegetarian. No animal products of any type.
    VJML Vegetarian Jain meal / strict Indian vegetarian. Based on Jain customs. THAI offers VJML meal on flights on or after June 1, 2009.   
    VLML Non-strict vegetarian prepared with dairy products
    (eggs, cheese, fruits, vegetables, grains and nuts).
    VOML Vegetarian oriental meal prepared in Chinese style.

     

    Petición de Comidas por Adelantado

    As an additional privilege, Royal First Class and Royal Silk Class passengers can pre-select their meals from our gourmet menu of finely created meals, including certified Halal or vegetarian dishes or other special dietary needs.

     

    MENU NAME MENU DESCRIPTIONPICTURE
    LOBSTER THERMIDOR LOBSTER THERMIDOR WITH DUCHESS POTATO DISH OF LOBSTER MEAT COOKED IN BERCY SAUCE MIXED WITH MUSTARD AND MORNAY SAUCE SPRINKLED WITH CHEESE ARRANGED IN LOBSTER SHELL AND GLAZED, SERVED WITH DUCHESS POTATO.
    GRILLED FILLET OF BEEF ROSSINI GRILLED FILLET OF BEEF ROSSINI GRILLED FILLET STEAK TOPPED WITH GOOSE LIVER ( FOIE GRAS ), BAKED POTATOES, MIXED VEGETABLES.
    SCALLOP PROVENCALE THE IDEAL OF  PAN-FRIED SCALLOP IN OLIVE OIL SERVED WITH PROVENCALE SAUCE MADE FROM TOMATO CONCASSE, GARLIC, OLIVE OIL, HERBS AND SEASONING, ACCOMPANIED WITH PARISIENNE POTATOES AND GLAZED VEGETABLES.
    GRILLED NEWZEALAND BEEF TENDERLOIN OVEN ROASTED RACK OF LAMB TOPPED WITH CARAMELIZED ORANGE SERVED WITH A SPICY MARINADE SAUCE AND ROASTED GARLIC, BLUE CHEESE POTATO.
    OVEN ROASTED RACK OF LAMB GRILLED NEWZEALAND BEEF TENDERLOIN, RED PRAWN MUSCAT WINE REDUCTION AND GRATIN DAUPHINOIS.
    Grilled Norwegian salmon GRILLED NORWEGIAN SALMON WITH BABY LEEKS TOPPED WITH MUSCAT WINE SAUCE.
    GLASS NOODLES PAD THAI GLASS NOODLES PAD THAI WRAPPED IN OMELET SERVED WITH LOBSTER TAIL: THIS IS A THAI DISH MADE FROM BEANTHREAD STIR-FRIED WITH TOFU, GROUND PEANUT, SUGAR, TAMARIND JUICE, WRAPPED IN EGG OMELETTE AND SERVED WITH LOBSTER TAIL, FRESH BEANSPROUTS, CHINESE CHIVES.
    PRAWN PA-NANG CURRY WITH STEAMED THAI HOM-MALI RICE PRAWN COOKED IN RED CURRY PASTE AND COCONUT MILK SERVED WITH STEAMED RICE AND STIR-FRIED YOUNG CHINESE BROCCOLI WITH GARLIC.
    CHICKEN KIEW-WAN WITH STEAMED THAI HOM-MALI RICE CHICKEN, EGGPLANT, SWEET BASIL LEAVE COOKED IN COCONUT MILK SERVED WITH STEAMED RICE AND VEGETABLES.

    BLACK COD WITH GINGER AND SPRING ONION A HEALTHY DISH OF STEAMED BLACK COD WITH GINGER AND SPRING ONION SERVED WITH SUPERIOR SOYA SAUCE CHINESE STYLE, STEAMED BROWN RICE, SAUTEED FRESH VEGETABLES WITH XO SAUCE
    CHINESE ROAST DUCK WITH YELLOW NOODLES THIS IS A CHINESE DISH OF ROASTED  DUCK CHINESE STYLE SERVED WITH YELLOW  NOODLES AND CHINESE CHOY-SUM.
    TG-EXCLUSIVE THAI MENU SET 1 EXCLUSIVE THAI MENU SET INCLUDING
        - STEAMED THAI HOM MALI RICE
        - GRILLED BEEF FILLET SPICY SALAD THAI STYLE
        - MINCED PORK WITH VERMICELLI WRAPPED WITH CHINESE CABBAGE IN CLEAR SOUP
        - ROASTED DUCK WITH GRAPE IN RED CURRY
        - THAI STYLE OMELET
        - STIR-FRIED SPINACH WITH GARLIC AND CHILI
        - THAI DESSERT : BANANA IN COCONUT MILK
    TG-EXCLUSIVE THAI MENU SET 2  EXCLUSIVE THAI MENU SET INCLUDING
        - STEAMED THAI HOM MALI RICE
        - VEGETARIAN PAPAYA SALAD
        - MIXED VEGETABLES IN SWEET & SOUR SOUP "KANG SOM"
        - STIR-FRIED MUSHROOM WITH GARLIC, CHILI AND BASIL
        - GRILLED EGGPLANT WITH BOILED EGG SPICY SALAD THAI STYLE
        - THAI DESSERT : ASSORTED LOOK CHUB
    TG-EXCLUSIVE THAI MENU SET 3 EXCLUSIVE THAI MENU SET INCLUDING
        - STEAMED THAI HOM MALI RICE
        - TIGER PRAWN SPICY SALAD THAI STYLE
        - DRY FISH IN SPICY SOUP THAI STYLE (TOM-KHLOHNG)
        - BEEF MASSAMAN
        - STIR-FRIED BITTER GOURD WITH EGG
        - DEEP FRIED KAO-SARN FISH
    TG-EXCLUSIVE THAI MENU SET 4 EXCLUSIVE THAI MENU SET INCLUDING
        - STEAMED THAI HOM MALI RICE
        - TIGER PRAWN SPICY SALAD THAI STYLE
        - DRY FISH IN SPICY SOUP THAI STYLE (TOM-KHLOHNG)
        - CHICKEN MASSAMAN
        - STIR-FRIED BITTER GOURD WITH EGG
        - DEEP FRIED KAO-SARN FISH
        - THAI DESSERT : COCONUT MILK ICE CREAM AND PEANUT
    TG-EXCLUSIVE THAI MENU SET 5 EXCLUSIVE THAI MENU SET INCLUDING
        - STEAMED THAI HOM MALI RICE
        - DEEP FRIED MARINATED CHICKEN WITH LEMON GRASS
        - PRAWN AND YOUNG COCONUT IN TOM YUM SOUP
        - STIR-FRIED MINCED PORK WITH GARLIC, CHILI AND BASIL
        - OMELET THAI STYLE
        - DEEP-FRIED MARINATED CHILEAN SEABASS WITH FISH SAUCE
        - THAI DESSERT : BLACK & WHITE GLUTINOUS RICE WITH LONGAN
    TG-EXCLUSIVE THAI MENU SET 6 EXCLUSIVE THAI MENU SET INCLUDING
        - STEAMED THAI HOM MALI RICE
        - DEEP FRIED MARINATED CHICKEN WITH LEMON GRASS
        - PRAWN AND YOUNG COCONUT IN TOM YUM SOUP
        - STIR-FRIED MINCED CHICKEN WITH GARLIC, CHILI AND BASIL
        - OMELET THAI STYLE
        - DEEP-FRIED MARINATED CHILEAN SEABASS WITH FISH SAUCE
        - THAI DESSERT : BLACK & WHITE GLUTINOUS RICE WITH LONGAN
    TG-EXCLUSIVE THAI MENU SET 7 EXCLUSIVE THAI MENU SET INCLUDING
        - STEAMED THAI HOM MALI RICE
        - DEEP FRIED MARINATED CHICKEN WITH LEMON GRASS
        - PRAWN AND YOUNG COCONUT IN TOM YUM SOUP
        - STIR-FRIED MINCED BEEF WITH GARLIC, CHILI AND BASIL
        - OMELET THAI STYLE
        - DEEP-FRIED MARINATED CHILEAN SEABASS WITH FISH SAUCE
        - THAI DESSERT : BLACK & WHITE GLUTINOUS RICE WITH LONGAN

     

     

    Silla de Ruedas

    Silla de ruedas

     

    Los pasajeros deben solicitar el servicio de silla de ruedas en el momento de realizar la reserva o 48 horas antes de la salida del vuelo.

    THAI ofrece el servicio de silla de ruedas sin cargo extra. Sin embargo, los pasajeros deben poder valerse por sí mismos durante el vuelo. THAI asistirá al pasajero para pasar de la silla de ruedas al asiento y al lavabo.

    THAI cuenta con silla de ruedas a bordo que permite a la tripulación asistir a los pasajeros cuando necesitan usar el lavabo. Sin embargo, la tripulación no puede ayudar a los pasajeros dentro del lavabo.
     
    Si el pasajero no puede valerse por si mismo en vuelo, deberá viajar con acompañante o escolta, quien será el encargado de gestionar las necesidades del pasajero.

    En la salida, el personal de THAI acompañará al pasajero a la puerta de embarque o asiento, y a la llegada, se le ayudará con el equipaje y hasta el área de llegadas.
     
    Si el pasajero viaja con su propia silla de ruedas, deberá informar en el momento de realizar la reserva de las medidas, peso y tamaño de la misma para poder programar la carga de la silla en la bodega del avión y devolverla a la sala de equipajes del aeropuerto de destino. Si su silla de ruedas pesa más de 32 kilos deberá solicitar una autorización especial a Thai, debido a las restricciones de peso y tamaño de algunos aeropuertos.

    Subida de clase sujeta a espacio

    TG Stand-by Upgrading Facility

    I.General Rules

    - TG Stand-by Upgrading is the facility applicable in the “From…..To…..” basis at passenger contentment and satisfaction. There are two tables of the upgrading surcharges/fees shown in different currencies, varied by boarding point:


    a.TG Stand-by Upgrading for sector(s) from Thailand where currency shown in THB (Thai Baht),

    b.TG Stand-by Upgrading for other sectors except Thailand where currency show in different local Currency.

     

    • The stand-by upgrading can be requested after the original ticket has been issued.
    • The stand-by upgrading shall only be applied from Economy class to Business Class and Business Class to First Class.

      • Note: The upgrading surcharge table shall be applicable at Check-in Counter of the boarding point on the Departure Date.

    • The stand-by upgrading charge facility is applicable to all TG document issued by using TG carrier Fares (both normal and/or special fares) provided that passenger is travelling on Thai operated Flight (TG 3 - digits flight number).

      • Note: Industry Discount, Agent Discount, ZED Fares, ROP Award Redemption and Barter tickets are not permitted.

    • The upgrading process shall be done at the boarding airport of the applicable sector upon check-in, subjected to seat available at the time of departure.
    • The upgrading facility is applicable to all journey types: One Way, Round Trip, Circle Trip, and Open Jaw.
    • The applicable charge table is permitted for one-way basis.
    • The surcharge level are quoted in accordance with an applicable local currency and based on the actual amount. Any other discount such as Child/Infant, Tour Conductor and Agent Discounts are not permitted.
    • Any additional taxes or surcharges incurred with the upgrading are on passenger expenses.
    • Mileage is earned on the original paid fares.
    • Refund is not applicable to the upgrading surcharges.

    II. Privileges for stand-by upgrade

    • Baggage Allowance – permitted in accordance with the new class of service provided that the upgrading process is done at check-in counter.
    • Lounge Access – permitted in accordance with the new class of service provided that the upgrading process is done at check-in counter.
    • Meal Service – in accordance with the new class of service if the upgrading process is completed 2 hours prior to flight departure.

    III.Stand-by upgrading surcharge/fee

    Star
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