Examen médical préalable

 

Il est recommandé aux passagers internationaux de passer un examen médical préalable et de se renseigner sur les vaccins, les précautions à prendre et la situation dans le lieu de destination, avant et pendant la durée du voyage.

 

 

Pendant le voyage

 

Les voyages aériens peuvent avoir des effets physiques et psychologiques : stress, perturbation abdominale, douleurs aux oreilles, congestion des sinus, gonflement des jambes, douleurs diverses, mal des transports, décalage horaire et, très rarement, thrombose veineuse profonde.
 

Quelques recommandations pour rester en forme pendant votre voyage :

• Évitez les repas copieux avant et pendant le vol
• Détendez-vous, respirez profondément, car le stress accroît l’acidité gastrique et la gêne abdominale
• Hydratez-vous en buvant de l’eau ou du jus de fruit tout au long du vol ; évitez l’alcool et les boissons caféinées en raison de leur effet diurétique
• Utilisez une crème hydratante contre le dessèchement cutané
• Portez des vêtements amples, retirez vos chaussures et déambulez dans la cabine
• Bougez et étirez-vous comme indiqué dans les exercices en vol
• Consultez un médecin pour obtenir un traitement contre le mal des transports ; durant les turbulences, gardez les yeux fixés sur un objet immobile
• Pour votre hygiène personnelle, lavez-vous régulièrement les mains

 

Les personnes souffrant de diabète bien équilibré peuvent voyager en adaptant leur traitement et leurs heures de repas aux fuseaux horaires. Les patients traités à l’insuline doivent informer la compagnie avant le départ et disposer d’un certificat médical (en anglais) pour apporter des seringues à bord.

 

Risques pour la santé dus aux changements de pression en vol : 

Otite et sinusite

Les passagers souffrant d’allergies nasales ou de sinusite chronique sont plus exposés aux problèmes dus au faible taux d’humidité de la cabine, au changement de pression au décollage et à l’aggravation des congestions nasales. À la descente, la trompe d’Eustache s’affaisse dans l’oreille moyenne, entraînant une douleur, une atténuation de l’ouïe et un petit claquement caractéristique. Pour éviter que les oreilles se bouchent :

• Hydratez-vous en buvant tout au long du vol
• Utilisez un spray nasal vasoconstricteur, une solution saline ou un autre décongestionnant 30 minutes avant le départ pour éviter la congestion nasale
• Mâchez, déglutissez régulièrement ou effectuez une manœuvre de Vasalva (bouchez vous le nez et soufflez doucement jusqu’à ce que vos oreilles se débloquent)

Décalage horaire

 

Les vols long-courriers franchissant plusieurs fuseaux horaires peuvent entraîner des troubles du sommeil dus à la perturbation de l’horloge biologique et du rythme circadien. Les principaux symptômes sont des difficultés d’endormissement, des vertiges, la constipation et une diminution de l’acuité mentale et/ou physique. Les personnes âgées et les passagers voyageant de nuit ou en direction de l’est sont plus sensibles au décalage horaire. Voici quelques astuces pour resynchroniser plus facilement votre horloge biologique :

 

•  Évitez de boire de l’alcool et des boissons caféinées

•  Le sommeil peut être favorisé à l’aide de mélatonine ou d’un somnifère à courte durée d’action (la mélatonine est contre-indiquée chez les enfants, les épileptiques et les personnes traitées à la warfarine)
•  En cas de vol en direction de l’ouest, se coucher et se lever une heure plus tôt pendant les trois jours précédant le voyage
•  À l’arrivée à destination, s’exposer à la lumière naturelle pendant la journée

 

Thrombose veineuse profonde

 

Sur un vol long-courrier, le manque d’humidité et d’oxygène dans l’air, l’immobilité et la déshydratation peuvent entraîner la formation d’un caillot dans une veine profonde, également appelée phlébite ou « syndrome de la classe économique ». Celle-ci peut avoir comme conséquence grave une embolie pulmonaire. Les symptômes de la thrombose peuvent apparaître après la fin du voyage : douleur au mollet, gonflement du mollet ou de la cheville, légère fièvre. Les facteurs suivants augmentent le risque de thrombose :

 

•  Age supérieur à 40 ans
•  Antécédents de thrombose veineuse
•  Opération chirurgicale récente, en particulier de l’abdomen, du pelvis ou de la jambe
•  Immobilisation prolongée
•  Problèmes de coagulation ou viscosité accrue du sang
•  Grossesse ou accouchement récent
•  Cancer
•  Maladies cardiovasculaires
•  Traitement hormonal à base d’œstrogènes ou contraception orale
•  Tabagisme
•  Varices
•  Obésité

Précautions à prendre pour éviter les thromboses :

 

•  Portez des vêtements amples et confortables
•  Portez des bas de contention
•  Hydratez-vous en buvant beaucoup d’eau pendant le vol
•  Libérez l’espace sous le siège de devant pour pouvoir remuer les jambes
•  Marchez régulièrement dans la cabine
•  Faites les exercices recommandés à bord
•  Pour les passagers à haut risque, consulter un médecin avant de partir (prévention à l’aide d’anticoagulants comme l’héparine ou l’aspirine)

 

Assistance médicale à bord

 

Comme toutes les compagnies aériennes, THAI est en mesure de prodiguer certains soins en vol. Le personnel de bord est parfaitement formé aux premiers secours et à la réanimation cardiorespiratoire et peut également demander l’aide d’un médecin présent à bord. Il dispose notamment du matériel médical suivant :

 

•  Trousse de premiers secours (utilisée par le personnel de bord)
•  Trousses médicales (une blanche et une noire) utilisées par un médecin présent à bord ou avec le défibrillateur
•  Défibrillateur automatisé externe (DAE)
•  Fauteuil roulant (pour les vols long-courriers)

 

All passengers are requested to follow these security measures

 

Privacy Protection

 

The Transportation Security Administration (TSA) requires you to provide your full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R parts 1540 and 1560. You may also provide your Redress Number, if available. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA privacy policies, or to review the system of records notice and the privacy impact assessment, please see the TSA Web site at www.tsa.gov.

 

Airlines are now collecting additional passenger information as the Transportation Security Administration (TSA) implements Secure Flight, a program developed to allow for uniform watch list matching by TSA to identify known and suspected terrorists.

 

How will Secure Flight affect me?

Passengers must provide the following information to the airlines in order to allow TSA to conduct watch list matching:
• Full name*
• Date of birth
• Gender
• Redress Number (if available)**

Providing the data elements allows Secure Flight to more effectively perform watch list matching, resulting in a better travel experience for passengers.

What are the benefits of Secure Flight?

 

• Unified process enhances security
• Fewer misidentified passengers
• More efficient redress process**

*  As it appears on passenger’s government-issued ID.
**Those who encounter misidentification are invited to apply for Redress at www.dhs.gov/trip to help prevent watch list matching misidentifications in the future.

 

For more information visit http://www.tsa.gov/SecureFlight

 

 

 

 

Les autorités de nombreux pays exigent pour des raisons de santé publique, que les cabines des avions en provenance de pays où sévissent des maladies transmises par les insectes soient désinsectisés avant le départ du vol. L’utilisation de ces produits n’est pas nocif pour la santé des passagers. 

Consultez ici la liste des pays concernés par la désinsectisation

Bagages

Pour connaitre la politique de THAI en matière de bagage, consultez la section correspondante dans les informations pratiques depuis ce lien

 

Pour connaitre la politique de THAI en matière de bagage cabine, et toutes les restrictions concernant les bagages à main cliquez ici

 

 

Document de voyage

Pour connaitre les informations relatives aux document de voyage dont vous avez besoin, consultez les informations pratiques relative à cette section depuis ce lien

 

 

 

 

 

 

 

 

 

 

 

 

Your guide to safety

•    Thai
•    French 
•    German
•    Italian
•    Arabic
•    Japanese
•    Chinese

English

FOR YOUR SAFETY

PLEASE STUDY THE SAFETY CARD IN YOUR FRONT SEAT POCKET AND LOCATE THE CLOSEST EMERGENCY EXITS NEAR YOU. BE SURE TO KEEP YOUR SEAT BELT FASTENED DURING TAKEOFF AND LANDING, AND AT ALL TIMES WHILE SEATED. FOR SAFETY REASONS, PASSENGERS ARE ASKED TO REFRAIN FROM SLEEPING ON THE AIRCRAFT FLOOR AND UNNECESSARY WALKING DURING THE FLIGHT. SLEEPING PASSENGERS MAY BE INJURED DURING UNEXPECTED TURBULENCE, UNLESS FIRMLY RESTRAINED BY THEIR SEAT BELT. AFTER LANDING, PLEASE REMAIN IN YOUR SEAT, WITH YOUR SEAT BELT FASTENED, UNTIL THE AIRCRAFT HAS COME TO ACOMPLETESTOP AND THE “FASTEN SEAT BELT” SIGN HAS BEEN SWITCHED OFF.

 
ELECTRONIC DEVICES
1. PROHIBITED DEVICES ON BOARD
AT ALL TIMES FOR YOUR SAFETY, PORTABLE ELECTRONIC DEVICES SUCH AS RADIO TRANSMITTERS, WALKIE-TALKIES, PORTABLE RADIO-CONTROLLED TOYS, RADIOS, TELEVISION RECEIVERS, CITIZEN BAND RADIOS, PAGERS, ELECTRONIC TOYS AND WIRELESS DEVICES (MOUSE, BLUETOOTH, ETC.), MUST BE SWITCHED OFF ONCE THE AIRCRAFT DOORS HAVE CLOSED AND SHALL NOT BE USED ON BOARD DURING THE ENTIRE FLIGHT.
2.ACCEPTABLE DEVICES ON BOARD
DURING FLIGHT DEVICES WHICH DO NOT EMIT RADIO SIGNALS INCLUDING PORTABLE VIDEO EQUIPMENT, LAPTOPS OR PORTABLE PCS WITHOUT PRINTERS, CASSETTES/CD/DVD/MINI DISC/MP3PLAYERS (USED WITH HEADPHONES ONLY), ELECTRONIC GAMES, ELECTRONIC CALCULATORS AND ELECTRONIC SHAVERS MAY ONLY BE USED 15 MINUTES AFTER TAKEOFF UNTIL THE SEAT BELT SIGN IS SWITCHED ON AGAIN BEFORE LANDING. FLIGHT MODE CAPABLE MOBILE PHONES AND PORTABLE DIGITAL ASSISTANTS (PDAS), CAN BE USED IN THE SAME FLIGHT PHASE AS THE DEVICES ABOVE WHEN IN “FLIGHT MODE”.
HOWEVER, USE OF ANY PORTABLE DEVICE SUSPECTED OF INTERFERING WITH FLIGHT OPERATION SHALL BE PROHIBITED.
3. ACCEPTABLE DEVICES ON BOARD FOR ENTIRE FLIGHT
HEARING AIDS, HEART PACEMAKERS, ELECTRONIC WATCHES AND AUTHORISED INFLIGHT EQUIPMENT ARE ALLOWED DURING THE FLIGHT.
 
BEVERAGES ON BOARD
ALCOHOLIC DRINKS WILL NOT BE SERVED TO PASSENGERS AGED UNDER 18 YEARS. CABIN ATTENDANTS RESERVE THE RIGHT TO DECLINE SERVING ALCOHOL TO PASSENGERS WHO APPEAR INTOXICATED. CONSUMPTION OF PERSONAL ALCOHOLIC DRINKS IS PROHIBITED ON BOARD AT ANY TIME.

 
SMOKING
SMOKING, BY ANY MEANS, IS NOT PERMITTED BY LAW ON ALL THAI FLIGHTS.
THE REGULATIONS HAVE BEEN IMPLEMENTED FOR PASSENGER SAFETY, IN ACCORDANCE WITH THAI’S AIR TRAFFIC POLICY AND PROCEDURES. THAI’S FLIGHT ATTENDANTS FOLLOW SPECIFIC MEASURES THAT STRICTLY COMPLY WITH SAFETY REGULATIONS SET BY THE CIVIL AVIATION BOARD TO SECURE THE SAFETY OF AIRCRAFT, PASSENGERS AND AIRLINE PROPERTY.

Safety Belt

 

About Your Seatbelt

 

 

Despite good visibility, there is a chance of clear air turbulence that can cause unsmooth motion of the aircraft and result in passenger injury. Passengers are therefore advised to keep their seatbelt fastened throughout the flight, even when the seatbelt sign is switched off.

 

Boarding Pass

 

 

About Your Boarding Pass

 

 

We ask for your kind cooperation to present your boarding pass to the flight attendant before entering the cabin. This is to help the flight attendant direct you to your allocated seat in a quick manner, and to avoid getting on the wrong aircraft, which may cause flight delays. Apart from this, it is also to conform with safety and security measures to ensure our safety services.

 

Alcohol Served on Flights

 

Alcohol Served on Flights

 

 

While flying at high altitudes far above sea level, the cabin will be pressurized for the passengers’ comfort. In spite of the pressurization, the cabin air, like on a high mountain, is thinner and less dense than at sea level. Consequently, those who consume alcoholic drinks maybecomeintoxicated faster than normal and result in an adverse effect on blood pressure. While enjoying our in-flight beverage service for your relaxation, passengers are therefore recommended to drink moderate amounts of alcohol, and a lot of pure water.

 

Crew Advices

 

Listen to and Follow Crew Advices and Instructions

 

 

In addition to provide passenger care and crew services while traveling on board, cabin crew also have to fulfill their primary duties to ensure passengers’ safety. As such, when passengers are requested or informed to follow their advice or instructions, such as to fasten seat belt, to keep the belongings in the overhead bin, to adjust the seat to the upright position, etc., please kindly comply with them for the sake of your own safety, and that of others.

 

Mobile Onboard

 

About Your Mobile Phone

 

 

Thai Airways International provides phone services through special bandwidth on almost our entire fleet to serve and satisfy passengers'communication needs.However, using a mobile phone on board –especially during takeoff and landing – may disrupt the air navigation aids and equipment on the airplane.For the sake of safety and comfort,we request your kind cooperation to refrain from using  mobile phones during such phases of flight, and to switch to "Flight Mode" to enjoy other applications during flight.

 

Cabin Baggage

 

About Your Cabin Baggage

 

 

Lifting an overweight/oversized carry-on baggage to stow in an overhead locker, passengers may suffer muscle aches/pain.During turbulence,oversized/overweight baggage may fall on you or other passengers and cause injury.In case of emergency,it may also block the emergency exit routes and pose danger.For the sake of safety,every passenger is allowed one hand-carry baggage not over 7 kg or 45 linear inches (around 115 cm)to be taken on board, and properly stowed in a closed overhead bin.

 

Flying while Getting Sick

 

About Flying while Getting Sick

 

 

For the sake of passenger safety and comfort while travelling with THAI,when it is unavoidable to fly while feeling ill, we ask for kind consideration to please inform your illness symptoms to our ticketing staff upon issuing the ticket, or to our ground staff during check-in.If necessary,the passenger may be recommended to consult with the airport doctor to ensure your safety.In addition,you may ask the ground staff to forward your symptom details to the flight attendant on board, in order to provide special care and make any basic preparations to deal with aunpredictable situationsor medical treatment.

 

Be Careful with Hot Drinks

Be Careful with Hot Drinks

While en route our flight attendants will provide hot beverage service to passengers. In order to prevent burn injuries from hot liquid spills, we would like the passengers to:

-When a coffee/tea cup is placed on a carry tray, please wait until the flight attendant finishes pouring the hot liquid and then pick up the coffee/tea cup with caution.

-In case of no carry tray in use, the flight attendant will pour the hot liquid into a coffee/tea cup that the passenger holds with a handle. Please wait until he/she finishes pouring before taking it back; otherwise  hot liquid may spill out and possibly cause injury.

 

Lying on the Cabin Floor

Lying on the Cabin Floor

 

Passenger seats on board all THAI aircraft have been designed, in line with standard aviation regulations, to be properly fitted, convenient and secure. In particular on long haul flights, some passengers may prefer to change their position by lying on the cabin floor around seating areas, but this can pose a threat to their own safety. Despite a clean and tidy floor, tiny dust particles in the carpet may cause allergic symptoms, and even affect the respiratory system. Moreover, the on-board oxygen may not be circulated fully and sufficiently down on the floor, causing difficult to breathe, and, upon getting up, the passenger may feel light-headed and dizzy. Most importantly, when lying on the cabin floor contact with the metal parts of the seat and floor can cause severe injury, especially during turbulence.

 

Pet Travel

       Transporting pets can be a stressful experience for both the passenger and their beloved pet. Therefore, THAI is committed to providing caring, comfortable and stress-free service for both.
       Advanced arrangements for pet travel services must be made at time of booking, at least 48 hours prior to flight departure.  Passengers are required to alert their travel agent or local THAI office at the time of booking that they will be traveling with their pet. THAI’s staff will check on space availability and provide advice on regulations for the travel of pets to the final destination and/or transit points.

Essential Documents and Health Requirements
Please ensure that all necessary documents have been obtained before departing, as follows:

Valid export and import permits from the relevant animal quarantine officer
•    Valid health and rabies vaccination certificate from the authorizing veterinarian
•    The Animal Quarantine Bureau of Japan must be notified at least 40 days in advance of scheduled arrival of dogs and cats that will enter Japan. The Bureau will issue a document known as ‘Approval of Inspection of Animal’.
•    Prior to entering India, a –No Objection Certificate- (NOC) must be issued locally by the Animal Quarantine and Certification Services (AQCS).
•     Dogs and cats entering EU communities must be implanted with Microchip.
•     Some countries, e.g. UK, Australia, New Zealand, United Arab Emirates, Hong Kong (SAR China), have imposed regulations to allow pets into their countries as cargo only. Please refer to the topic –Cargo-.
•     THAI strongly recommends that passengers obtain details regarding documents required for pet transportation from the relevant embassy website or your nearest embassy.
•     There are a limited number of pets allowed, due to rules and regulations of each country.
•     Some breeds of dogs, e.g. pitbull terrier dogs, are prohibited into some countries, such as Thailand.
•     Dogs and cats less than 6 months old are prohibited entry into some countries.
•     Sick/injured/pregnant pets are prohibited from transport.

 

Pets as Checked Baggage (AVIH)

  
     This service will allow passengers to check-in and collect their pet at the passenger terminals of their flight’s departure and arrival airports. The pet will be loaded in an aircraft hold just beneath the passenger cabin where it will be safe and in a temperature controlled environment.
   Flight to/from USA the maximum weight/dimension of pet including the container is 32kgs and dimensions 54 inches length, 27 inches height, 33 inches wide.
Charges: Please contact local offices.

 

 

 

 

Pets as Cargo ( Unaccompanied pets)

       This service allows passengers to transport other pets, not only dogs and cats. Shipping pets will be made through the cargo terminal at the flight departure and arrival airport. The pets will not accompany the passenger; therefore, it is required to make arrangements in advance due to space limitation in the air-conditioned cargo hold for transportation of live animals.

Charges as Cargo

 

      The cost will be more economically feasible compared to AVIH (animal in hold). Passengers will pay for an airways bill instead of excess baggage.

Notes : Please contact an authorized pet travel agent in the local area for details.

 

 

Travelling with Guide Dog or Assistance Dogs

      THAI can accept guide dogs for the blind and assistance dogs for the deaf in the cabin to some destinations. Passengers must ensure that all animal quarantine regulations and documentations for the entry/transit are provided.

       This service will be carried without charge. Please contact THAI local office at least 48 hours in advance of flight departure. The dog will not occupy a seat and will be located next to you but not at the emergency exit row. The dog must be harnessed during the flight.

       Flight to/from USA  should a passenger with disability has to carry his/her guide dog/assistance dog or emotional support dog

 

Container Requirements

The design and construction of the container must conform to IATA Live Animal Regulations. The following requirement must be met, otherwise THAI may refuse to transport the pet:

• The container must be large enough for the pet to stand up, turn and lie down in a natural manner.
• It must be strong enough to protect the pet during take off and landing. It must have at least 3 sides.
• The door must be secure in such a manner that it will not open accidentally or the pet cannot open it.
• Feeding and watering instructions must be affixed to the container.

Suitable pet containers are available in most professional pet stores.

Expectant Mothers

     Pregnancies last on average 40 weeks. For uncomplicated pregnancies, THAI has imposed certain guidelines for travelling expectant mothers, as follows:

• After the 28th week of pregnancy, passengers must obtain a medical certificate of fitness to travel issued by their attending obstetrician, stating the number of weeks of pregnancy and estimated date of delivery. The medical certificate issued by the doctor must be issued no later than 7 days prior to departure, which must be carried with the expectant passenger when boarding the flight.

• For safety reasons, THAI reserves the right to deny boarding under certain circumstances if expecting passengers choose not to carry a medical certificate.

• Expectant mothers may be permitted to travel up to the end of the 36th week of pregnancy on flights less than 4 hours (the estimated date of delivery being 4 weeks or more).

• On flights more than 4 hours, expectant mothers may be permitted to travel up to the end of 34th week (for pregnancies with the date of delivery estimated at being 6 weeks or more).

• Expectant mothers whose pregnancy has entered beyond the 36th week of pregnancy will not be permitted to travel due to safety reasons.

Advice for elderly passengers

Preparation for air travel

• Avoid traveling in remote areas.
• Consult your family doctor regarding appropriate medications, vaccinations, etc.
• For any existing, chronic illness, to ensure that health conditions are safe for the trip, keep any necessary medication in your hand luggage.
• Pack appropriate clothing for the destination.
• Confirm your health insurance before flying

During flight

• Exercise and try to move around in the aircraft to prevent blood clots.
• Keep hydrated by drinking a lot of water; avoid alcohol and coffee.

At the destination

• Elderly passengers ¬– like small children – are more prone to severe dehydration, therefore they should avoid long term sun exposure.
• Prevent constipation by increasing water intake or using laxatives if necessary.
• Be mindful of food and water hygiene.
• Take adequate rest to adjust to the local time zone.
• Keep skin clean to avoid infections.

Contra-indication and advice for sick passengers travelling by plane

Sick passengers are sensitive to minor changes, therefore medical consultation before travelling is necessary to minimize health risks.  Medications must be kept in the hand luggage. Travelers with metallic prosthesis, cardiac pacemaker, internal defibrillator or those who have to carry medical equipment on board must travel with a medical certificate.  
 
Disabled passengers who need assistance during flight must be accompanied and notify in advance for special arrangements by cabin crew.

Passengers with medical conditions not treated and stabilized, or passengers which conditions that can be aggravated during flight, must have medical clearance before flight reservation. A MEDIF (medical information form) must be filled by treating doctor to inform the details of the medical conditions, and if special equipment such as oxygen, a wheelchair or stretcher is needed. The company has the right to refuse, delay or ask for changing travel conditions. Travelling by plane is permitted only for treated and stabilized patients.

The following conditions are contra-indicated for air travel :

• Infant less than 7 days of age,  the cabin atmosphere can cause problem for newborns. MEDIF is needed for premature babies.

• Pregnant women : non complicated pregnancy is accepted on board; the conditions depend on the airlines to prevent premature labor on board; caution should be exercised about frequent flying during early weeks because of hypoxia. The conditions for pregnant women are as follows :

o Pregnancy more than 28 weeks must have a medical certificate confirming the date of delivery and conditions of pregnancy,
o Single pregnancy can travel until 36th week for the flight less than 4 hours and 34th weeks for the flight more than 4 hours. The medical certificate with estimate date of delivery and confirmation of a normal pregnancy is needed.
o Multiple or complicated pregnancy (placenta previa, past history of premature delivery etc.) are relatively contra-indicated for travelling long distance by air, the medical approval from the company is absolutely needed.
o Pregnancy more than 36 weeks is an absolute contra-indication for travelling by air.

• Patient with cardiovascular and pulmonary diseases

Assure sufficient quantities of cardiac medications for the entire trip, including sublingual nitroglycerin, and keep in carry-on luggage. Keep a separate list of medications including dosing intervals and tablet size in the event that medications are lost. Limit unnecessary ambulation, particularly inflight. The following conditions are not safe for air travel :

o Unstable chest pain
o Recent myocardial infarction (MI) and congestive heart failure should not fly until at least 6 weeks have passed and they are back to usual daily activities no more chest pain
o Coronary artery bypass grafting (CABG) and other chest surgeries should wait until the air is resorbed 2 weeks before air travel because air is transiently introduced into the chest cavity, there is a risk for barotrauma at decreased atmospheric pressure
o Uncontrolled heart failure
o Untreated hypertension with systolic blood pressure higher than 160 mmHg. No contra-indication to air travel for patients with hypertension as long as it is under reasonable control. Such patients should be reminded to carry their medications onboard
o Untreated arrhythmia (heart rhythm must be controlled and on anti coagulant for travelling)
o Decompensated valvular diseases
o Scuba diving less than 24 hours or decompression sickness
o Untreated or unstable pneumothorax
o Undrainaged pleural effusion
o Asthma, air travel is contra-indicated for those with asthma that is labile, severe, or that has required recent hospitalization. For asthmatics of less severity who are fit to fly, it is imperative that they are reminded to hand-carry on board any vital medication, particularly inhalers for rapid relief of symptoms
o Chronic obstructive pulmonary disease (COPD). Patients with chronic bronchitis, interstitial lung disease and emphysema are susceptible to significant inflight hypoxemia, depending on their baseline PaO2. Preflight evaluation of these patients is ability to walk 50 meters  or climb stairs without dyspnea and shortness of breath
o Uncontrolled respiratory failure
o Patient under mechanical ventilation or with the unstable condition for the trip
o Active pulmonary infection
o Neuromuscular diseases with hypoventilation and require a mechanical ventilation
o Pulmonary tuberculosis especially in immunodeficients treated less than 2 weeks
o Thoracic surgery less than 3 weeks
o Special precaution for the patients with tracheostomy  because of low humidity in the cabin

• Central Nervous System Disorders

o Uncontrolled epilepsy or the patients undergone for brain surgery with no complications less than 2 weeks. Normally, the passengers with stable epilepsy or after brain surgery may be more prone to seizures during a long flight, mild hypoxia and hyperventilation are known precipitating factors, in addition to the aggravation of fatigue, anxiety and irregular medication. Whilst it would not be appropriate to change medication immediately prior to a trip, consideration should be given to providing extra anti-convulsive medication. If nothing else, the passengers with epilepsy must ensure that they have sufficient medication in their hand baggage for the duration of the flight and also for any unexpected delays
o Following a stroke or cerebrovascular accident passengers usually have to wait at least 2 weeks before travel if stable or recovering. For those with cerebral artery insufficiency, hypoxia may lead to problems and supplementary oxygen may be advisable
o Patients with accident and brain injury less than 15 days
o Untreated brain edema or lumbar puncture less than 1 week
o Patients who have recent brain scan with use of contrast media less than 3 days
o Psychiatric patients need medical clearance in advance of intended travel. Patients with psychotic disorders who are stabilized on medication and are accompanied by a knowledgeable companion plus suitable sedation may be able to fly

• Gastro-Intestinal Disease :

Passengers may experience abdominal discomfort because of gas expansion in fight.

o Patients who have abdominal surgery in which hollow viscus has been sutured are at risk of perforation or hemorrhage as a result of gas expansion at altitude. Air travel should be discouraged for 2 weeks following any abdominal surgical procedure
o Travelers with colostomies are not at increased risk during air travel although intestinal distension may increase fecal output. The use of a large colostomy bag is recommended. More frequent changes may be necessary for smaller bags and extra supplies should be carried in the cabin hand baggage
o Patients with intestinal occlusion or with hemorrhage from ulcer sites or rupture of esophageal varices. For hemorrhage, travel may be permitted if there is clear endoscopic evidence of healing or wait for 3 weeks and hemoglobin level more than 10 g/dl
o Severe gastroenteritis with dehydration
o Patients who have gastric or intestinal surgery in the past 7 days
o Patients who have a colonoscopy in the past 24 hours

• Deep Vein Thrombosis (DVT):

Passengers are at risk of developing economic class syndrome from cramped seating, inactivity, prolonged immobilization, depletion of body fluids causing increased blood viscosity, poor blood circulation and swelling of feet and legs then a thrombus develops in the deep veins. To reduce the risk while traveling it is recommended to wear comfortable shoes or take shoes off, exercise the calves, mobilize, stretch arms and legs every couple of hours, walk around the cabin, avoid sleeping pills, remain adequately hydrated and avoid excess alcohol.

• Others medical problems

o Ophtalmological conditions such as retinal detachment less than 3 weeks, acute glaucoma or recently operations (in the past 1 month), recent cataract surgery, unhealed keratitis, ocular surgery in the past 3 months
o Acute sinusitis or acute otitis
o Ear surgery in the past 3 months
o Severe anemia with hemoglobin less than 10 g/dl. At low oxygen levels in cabin, passengers may experience lightheadedness or even lose consciousness during flight and hemoglobin less than 8.5 g/dl is contra-indicated for air travel
o Diseases that need medical equipments forbidden by airline regulation
o Transmitted infections : chicken pox, measles, mumps, pertussis, herpes zoster etc.
o Immunodeficient patients with severe complications
o Unstable diabetes must not travel by air. For well controlled diabetes, the first step is to order from the airline, in advance, the appropriate diabetic meal. Diabetic travelers should carry all medications (as well as needles, syringes, blood glucose monitors, sugared snacks, and a device to store needles/lances) in carry-on luggage and not in checked luggage. Journeys may across several time zones. It is recommended to remain on departure time during the flight and attempt to readjust to local time on arrival at destinations
o All recent surgery or recent injury, gas trapped within the body will cause problems at altitude
o Recent fracture under plaster cast (cast must be split for traveling to avoid compartment syndrome or harmful swelling on long flight)
o Severe burn or infected large wounds
o Terminal stage of illness which can deteriorate during trip
o Precaution for the patients with urinary catheter, balloon must be filled with water, the catheter changed before departure with no sign of  urinary tract infection by direct examination and by urine culture

Nut Allergy

       Due to the number of passengers on THAI flights, the company cannot guarantee a 100% nut-free environment in its lounges nor aircraft cabins. Nevertheless, if THAI is informed well in advance of a passenger’s medical condition, the company will strive to ensure that each touch point is aware of passenger requirements.
       We also highly recommend that you carry your medication and/or medical ID bracelets at all times, as well as alert THAI staff in cases of allergic reaction.

Traveling with Infants

Bassinet (BSCT)

• Baby bassinets are available on THAI flights that are over 2 hours. THAI’s bassinets measure 75 x 35 x 22 cms., for infants weighing no more than 10kgs. (22 pounds).

• For safety reasons, only infants 6 months old or less will be entitled a bassinet. When making a reservation, a “baby bassinet” may be requested, at least 48 hours before flight departure.

Infant car seat

• If you wish to bring your own car seat into the cabin, a child fare will be charged. The car seat must be designed to carry an infant and placed securely in the passenger seat.

• For more information, please contact your local THAI office.

Baby diapers

Baby diapers are available on board flights operated on selected international routes and may be obtained from the cabin crew.  Aircraft lavatories are also equipped with pull-down tables for changing diapers. However, THAI highly recommends that passengers bring their own infant diapers, as only limited quantities of size L diapers are available on certain international routes.

Medical Guidelines

Some patients are at a stage of illness with risks for air travel. Airlines have a right to be concerned about carrying them because the airline assumes a large risk. Deaths in flight are traumatic for flight crew and a serious medical deterioration may require a flight diversion at great cost and inconvenience to the airline, crew and other passengers. A medical information form (MEDIF) is needed for assessments of patient's fitness to fly. The guidelines from Thai International Airways resulted from the IATA Manual, and consultation with specialists of each fields.

Thai Airways Travel Clearance Guidelines

Blood Diseases
Diagnosis/conditions	Unsuitable conditions for air travel	Thai Airways Travel clearance accepted	Information, suggestions for treating doctor
Acute anemia	Hb less than 8.5 g/dl	Blood loss ceased at least 48 hr before departure,  Hb > 10 g/dl	Cause of blood loss. Hb assessed after blood loss ceased and 48 hr before travelling, O2 recommended
Chronic anemia (Thelassemia, Sickle cell anemia)	Hemolysis crisis,   Hb < 8 g/dl	Hb > 8.5 g/dl	Supplement O2 needed
Hemophilia (bleeding and clotting disorder)	Active bleeding	Stable conditions	Clarify on board medications
Hodgkin’s lymphoma	Active disease, bone marrow suppression, recent chemotherapy	Stable condition	Clarify patient’s status and complete blood count
Leukemia	Active disease, bone marrow suppression, recent chemotherapy	Stable condition, no complications, acceptable blood examinations	Clarify patient’s status and complete blood count
Wiskott-Aldrich syndrome (thrombocytopenia, dysfunction of immune system)	Active infection	Stable condition	Clarify patient’s status and complete blood count
Cardiovascular and pulmonary diseases
Diagnosis/conditions	Unsuitable conditions for air travel	Thai Airways Travel clearance accepted	Information, suggestions for treating doctor
Angina pectoris	Unstable chest pain,	Well controlled, no chest pain > 48 hours	Should request in-flight O2. Medical escort may be needed
Angioplasty with or without stenting	Unstable condition, intervention < 5 days	Stable condition,  > 5-7 days of intervention	O2 and medical escort needed for flight
Aortic aneurysm	Dissecting or rupture aneurysm or size > 5.5-6 cm diameter	Stable conditions  or 6 weeks after angioplasty	O2 and medical escort may be needed
Arrhythmia	Uncontrolled ventricular or supraventricular tachycardia	Occasional palpitations without fainting, treated and stable	Clarify patient’s condition and treatment
Cardiac surgery,  valve replacement, Transposition of vessels	Complications, < 2 weeks after intervention	6 weeks after surgery, no other active issues	O2 and medical escort needed for flight
Coronary artery bypass grafting	Unstable condition, intervention < 9 days	Stable condition, after 10-14 days of operation	O2 and medical escort needed for flight
Congenital, cyanotic heart diseases	Unstable condition, Breathless at rest or on minimal exertion	Stable condition and 10 days after intervention	O2 needed for flight and medical escort may be considered
Coronary angiography	< 48 hr of intervention	Stable condition, no bleeding	Wheelchair is recommended
Deep Vein Thrombosis / Pulmonary embolism	Recent attack, complications	Treated and on anticoagulant	PAO2 is normal in room air. In flight  O2 needed
Heart failure, Cardiomyopathies	Recent congestive heart failure/ Uncontrolled heart failure	Stable condition	Patient should be able to walk at least 30 meters without breathlessness. O2 and doctor escort needed for flight
Hypertension	Untreated, uncontrolled hypertension	Controlled blood pressure	Blood pressure should be controlled at least 5 days before flight
Myocardial infarction	Recent myocardial infarction < 7 days	> 7-10 days without any complications	If complications patient can travel after 4 weeks of stability. O2 and doctor escort needed for flight
Pacemaker	Unstable condition, intervention < 2 days, complication	Normal heart rhythm, > 2 days after intervention, no complication	No need of medical escort. Patient can fly  1 week after full inflation if pneumothorax
Pericarditis, Myocarditis	Unstable condition	Stable condition	In flight O2, medical escort recommended
Thrombophlebitis of legs	Acute attack	Stable condition, on anticoagulant	Clarify patient’s conditions
Valvular diseases	Severe symptomatic valvular disease	Stable condition and > 10 days after operation	Need medical escort and in flight oxygen may be considered
Asthma	Exacerbation, Recent deterioration	Stable condition	Patient assessment before flight.In flight O2 needed with medical escort if recently exacerbated
Chest surgery	Thoracic surgery less than 2 weeks	> 2 weeks after operation and without complications	O2 and doctor escort needed for flight
Chronic obstructive pulmonary disease (COPD), emphysema, pulmonary fibrosis	Breathlessness, cyanosis, recent exacerbation with  resting Sa02 < 92 % room air	No dyspnea, adequate general condition, full recovery	Clarify SaO2. Patient should be able to walk at least 30 meters without breathlessness. Low flow supplemental  O2 needed in flight
Lung Carcinoma	Complications, recent chemo-radiotherapy, Breathless at rest or on minimal exertion, brain metastasis with risk of developing cerebral oedema	Early stage, no complications, good general conditions, lung function is not affected	O2 and medical escort needed for flight
Pleural effusion	Undrainaged effusion	Drainage tube  taken off  > 48 hours	Underlying diseases should be treated. Clarify SaO2. O2 and medical escort needed
Pneumonia	Active pulmonary infection, complications	Cured from infection and complications	Provide latest CXR. Clarify SaO2. On board O2 needed, medical escort may be needed
Pulmonary blebs, Spontaneous pneumothorax	Untreated or unstable pneumothorax	Lung  fully inflated 14 days after resolution	Doctor escort and in flight supplemental O2 needed. If necessary one way valve drainage can be still inserted. No air in chest cavity on chest x-ray
Pulmonary edema	Unresolved	No dyspnea, pulmonary edema totally resolved	Precipitating conditions should be treated
Respiratory failure	Uncontrolled respiratory failure	Symptoms totally resolved	Precipitating conditions should be treated
Sleep apnea	No restriction	Portable CPAP device with own batteries accepted	Well controlled obstructive sleep apnea, patient should travel with CPAP device
Neurological and Psychiatry Disorders
Diagnosis/conditions	Unsuitable conditions for air travel	Thai Airways Travel clearance accepted	Information, suggestions for treating doctor
Brain injuries, Cerebral concussion	< 72 hours after mild injuries, brain swelling, confusion	Stable, improving conditions	Medical escort, on board O2 recommended in severe cases
Brain surgery	< 9 days, hydrocephalus	> 10 days with stable condition	Medical escort needed
Brain tumors,	Brain edema, Uncontrolled convulsion, alteration of consciousness	Stable conditions, doctor escort	Clarify in detail patient’s conditions and treatment. Report of MRI brain
Cerebrovascular accident (CVA), Brain hemorrhage, Stroke	< 10 days	Stable, improving conditions	Medical escort, in flight O2 recommended
Degenerative, Multiple sclerosis Demyelinating Disorders,	Acute exacerbation	Stable conditions	If no recent exacerbation. No medical escort needed
Meningitis, Encephalitis	Unstable conditions	No fever, no complications	Medical escort, supplement O2 needed
Seizures	Uncontrolled epilepsy	Well controlled > 48 hours	Medical escort needed in recently attack case
Transient ischemic attack	< 2 days	> 3-7 days with stable conditions	Medical escort may be needed
Acute psychosis	Acute attack	Controlled condition, medical escort	Medical escort needed
Alcoholism	Acutely disturbed behavior, hepatic decompensation	Controlled condition, with medical escort	Medical escort is absolutely needed
Senile brain dysfunction or chronic mental disorders	Acutely disturbed behavior or if risk of deterioration during flight	Properly controlled, travel with escort	If  recent abnormal behavior, medical escort  is required
Contagious diseases
Diagnosis/conditions	Unsuitable conditions for air travel	Thai Airways Travel clearance accepted	Information, suggestions for treating doctor
Bacterial conjunctivitis, keratitis	Acute illness	Totally cured after antibiotics
Chicken pox	Presence of active lesions	No lesions, no complications	All skin lesions must be gone before travelling
Dengue hemorrhagic fever	Complications, Thrombocytopenia	Convalescent period with normal blood examinations
Impetigo, Pyoderma	Active skin lesions	Healing skin lesions	No medical escort needed
Influenza	Active disease, complications	Not contagious	Patient should not travel if persistence of  cough
Malaria	Active disease, complications	Treated with no parasite in the blood, no complications	Medical escort, supplement O2 recommended in severe cases
Measles, Rubella	Active diseases, < 7 days after beginning of rashes	No rashes
Mumps	Active diseases, < 7 days after swelling	No swelling, no complications
Scarlet fever	Active diseases	After full course of antibiotics	Advice current conditions
Tuberculosis	Untreated, active infection	After adequate treatment and  no active infection prior to the flight	Medical clearance for all cases. Report of chest X-ray and sputum examination for confirmation of non contagiosity. Clarify if underlying disease
Whooping cough	< 3 weeks after onset or < 7 days of antibiotics	Totally cured after effective course of antibiotics
Eye, Ear, Nose Throat Diseases
Diagnosis/conditions	Unsuitable conditions for air travel	Thai Airways Travel clearance accepted	Information, suggestions for treating doctor
Cataract surgery	< 2 days, complications	> 2 days with permission	Advice current condition
Intra-ocular surgery, Penetrating eye injury	< 6 days, complications	> 7 days if no complications	Gas in globe must be resorbed
Glaucoma	Uncontrolled high intraocular pressure	Intraocular pressure controlled by non miotic drugs or after surgery
Lasic surgery, Corneal laser surgery	< 2 days, corneal edema	> 3 days after operation, no complications	Lubricating eye drops are recommended
Refractive surgery	< 7 days and complications	> 7 days after operation, no complications
Retinal detachment	Intraocular bubble > 30% of the volume of the vitreous	No air left inside the eye	Delay travel for 2 weeks if sulphur hexafluoride is used and for 6 weeks with the perfluoropropane
Otitis media, sinusitis	Active conditions	Authorized by an otolaryngologist
Middle ear surgery, ear tube placement or simple myringotomy	Recent procedures, active discharge or obstruction	Authorized by an otolaryngologist
Tonsillectomy	< 7 days	Authorized by an otolaryngologist
Vertigo	Acutely ill	Stable conditionse	Medical escort may be needed in severe case
Gastrointestinal Diseases
Diagnosis/conditions	Unsuitable conditions for air travel	Thai Airways Travel clearance accepted	Information, suggestions for treating doctor
Appendiscectomy	< 4 days or any complications	> 4 days if no complications	Wheelchair recommended
Cirrhosis	Acute illness with ascitis, hepatic encephalopathy, bleeding	Stable conditions	Doctor escort needed
Colonoscopy	< 24 after intervention	> 24 hours after and bloating is absent.	No need of medical escort, clarify the reason of intervention
Cholecystectomy	< 72 after intervention by laparoscopy, < 7 days after surgical removal	No complications, stable conditions	No need of medical escort, clarify the route of intervention
Cholecystitis	Acute symptoms	Stable conditions	Medical escort is recommended
Diverticular diseases of colon, Inflammatory bowel diseases	Active diseases	Stable conditions	May need special meal and medical escort
Gastric, duodenal ulcer	If  bleeding or severe pain	Stable conditions	May need special meal, medication on board is recommended
Gastrointestinal bleeding	Not permitted within 2-3 weeks of onset	Permission from treating doctor	Cause of bleeding, Hb assessed after blood loss ceased and 48 hr before travelling. Wheelchair recommended
Gastroenteritis (diarrhea)	Acute symptoms, dehydration or other complications	Diarrhea stopped, no complications	If stable condition, no escort needed.
Hepatitis	Acute illness	Stable condition. Normal liver function test	Wheelchair recommended
Laparoscopic surgery (cholecystectomy, tubal surgery, hysterectomy)	< 4 days	> 5 days without complications	All gas in abdomen must be resorbed. Wheelchair recommended
Major abdominal surgery	< 10 days following abdominal surgery, complications	> 14 days without complications	Wheelchair recommended. Medical escort may be needed
Pancreatitis	Acute illness	Stable conditions	Wheelchair recommended. Medical escort and special meal recommended
Genitourinary Diseases
Diagnosis/conditions	Unsuitable conditions for air travel	Thai Airways Travel clearance accepted	Information, suggestions for treating doctor
Glomerulonephritis	Acute illness	Stable conditions	Wheelchair recommended. Medical escort and special meal recommended
Pregnancy and neonates
Diagnosis/conditions	Unsuitable conditions for air travel	Thai Airways Travel clearance accepted	Information, suggestions for treating doctor
Infant	first 7 days of life		Assessment of lung conditions before flight
Fertility treatment	<14 days
Miscarriage	Active bleeding	< 7 days with stable conditions, no bleeding, no pain	Clarify Complete Blood Count (CBC) result.
Single uncomplicated pregnancy	Single pregnancy      > 36 weeks,	Single pregnancy < 36 weeks for flying time  < 4 hours, < 34 weeks for flying times  > 4 hours with confirmation from obstetrician for flight	Must have a medical certificate confirming the date of delivery and conditions of pregnancy
Multiple uncomplicated pregnancy	> 32 weeks	< 32 weeks	Pregnancy > 28 weeks must have a medical certificate confirming the date of delivery and conditions of pregnancy
Complicated pregnancy, history of premature delivery		Only on authorization of obstetrician for safe condition	must have a medical certificate confirming the date of delivery and conditions of pregnancy
Orthopedics and Trauma
Diagnosis/conditions	Unsuitable conditions for air travel	Thai Airways Travel clearance accepted	Information, suggestions for treating doctor
Burns	> 20% of body surface, still in shock stage, infected skin	Stable conditions, no infection, wound clean	Medical escort needed
Fracture of mandible	Fixed wiring and travelling alone	Doctor escort	Doctor must carry wire cutters
Full plaster cast, fracture limbs	< 48 hours following application of a plaster cast	Cast longitudinal split and  > 48 after application	No medical escort needed, long leg for lower limb fracture. Passengers with full-length above knee casts must travel by stretcher
Miscellaneous
Diagnosis/conditions	Unsuitable conditions for air travel	Thai Airways Travel clearance accepted	Information, suggestions for treating doctor
Breast augmentation,  Breast Implant	< 5 days for flying time > 4 hrs	10-14 days	Risk of Blood Clots in the legs and Pulmonary Embolism, should walk oftenly in cabin
Decompression sickness (DCI), Scuba diving	< 24 hours after diving or symptoms of DCI	> 24 hours after diving or  after appropriate treatment in hyperbaric chamber	Medical escort may be needed. In flight O2 is recommended
Diabetes	Uncontrolled blood sugar	Stable conditions	No medical escort needed, passenger may request special diabetic meal, Insulin-dependent diabetics must have a letter of authorization from their doctor to allow carriage of needles in the hand luggage. Insulin should be carried in a cool bag or pre-cooled vacuum flask
High altitude sickness	Severe symptoms such as inability to walk, decreasing mental status, pulmonary edema, brain edema	Stable conditions	Medical escort may be needed. In flight O2 is recommended
Patient on ventilator	Seriously ill	Stable conditions, travel with medical team	Ventilator must operated with Lithium batteries
Peritoneal dialysis		After medical clearance
Transgender operation		> 14 days with stable conditions
Requirement for oxygen, medical equipments, Disable  Passengers
Patients must contact Thai Airways International Office before trip

Unaccompanied Minors / Young Passengers

      The person accompanying the child can be a family member, guardian or other appointed person. However, if the child is traveling alone, parents must apply for unaccompanied minor service with THAI.

       For children traveling between the age of 5 to 17 years old one must contact their local THAI office to make reservations and request a special assistance & handling form for unaccompanied minors. The handling form requires the age and date of birth of a child, contact number of an appointed guardian that can always be contacted both at the departing and arriving airport. The information enables THAI to make necessary arrangements and assist the child in the best possible way.
Any service charge is included and stated on ticket booking.
 
         Special Conditions
•    THAI will not accept children traveling alone on any itineraries including the transfer between Suvarnabhumi and Don Muang Airport.
•    THAI will not accept children traveling alone that involves an overnight stop or transfer, or stopover exceeding 6 hours, unless the arrangement is provided for a child’s assistance at the transfer point.
•    If a child travels with other air carriers, different regulations may apply. The age limit for unaccompanied minors on other air carriers may differ, and it is advisable to consult the carrier concerned.
•    Mentally-challenged children are not eligible to apply for the unaccompanied minor service.
•    An unaccompanied minor is not permitted to travel with pets.
•    It is important to check that all visas and other formalities are completed.
•    Additional documentation may be required for certain countries; such as minors of other nationalities travelling to the Philippines must obtain a waiver of exclusion issued by the Philippines Embassy.

 

Ticket Fare and Service Fee

       For International Routes: An adult fare is charged for children who apply for the unaccompanied minor service, between 5 – to below 17 years old. The service fee is USD 60 per flight.
 
       For Domestic Routes in Thailand: Fifty percent (50%) of the normal fare for children, between 5 – to below 12 years old is applied if the unaccompanied service is required.
       Please check with the local THAI office for specific fares and regulations. There is no service fee on domestic routes.

 

 

 

At the airport

       THAI requires that parents or guardian be at the airport with a child and remain at the airport until the flight departs. Parents must complete check-in formalities for THAI to accept a child to travel.  Ground staff at the departure hall will transfer the child to cabin attendants for boarding, and the child will be well-taken care of during the entire flight.
 
       Upon arrival at the destination, THAI’s ground staff will accompany the child from the aircraft through all the arrival procedures until they meet the appointed guardian, who must identify themselves in order to pick up the child. The security and well-being of a child is of the utmost importance, and THAI ensures that he/she will arrive safely and handed over appropriately

 

 

 

 

 

 

 

 

 

 

Air Travel with Children

• Inform the local reservation & ticketing officers about children’s information for appropriate seating and preparation of facilities on the aircraft

o The basket for babies less than 6 months of age, weighing less than 10 kg and not exceeding 62 cm in length  
o For babies less than 2 years old, an FAA-approved car-seat can be used on the normal paid seat

• Babies and toddlers must be held in the arms during take off and landing

• Prepare adequate clothing to keep the baby warm in the plane

• Air travel is not recommended for infants during the first week of life, when a newborn’s body is still adjusting to life outside the uterus and to assure that the child is healthy and free of congenital defects.

• Children with chronic disease may be at risk for hypoxia during flight, and a physician should be consulted before air travel.

• Changing cabin pressure cause temporary changes in middle ear pressure, which can result in pain. To minimize this, it is helpful to have a baby nurse a bottle, breast or suck on a pacifier (older children may drink from a cup or chewing gum) particularly during descent. This will help equalize the air pressure in the middle ear.  

• For children who suffer from motion sickness, medication can be used 30 minutes before departure

Pré commande

 

Demande de chaise roulante

Les passagers à mobilité réduite ayant besoin d'une assistance particulière pour leur voyage, doivent prendre contact avec notre service réservation au plus tard 48h avant le départ du vol afin que toutes les dispositions soient misent en œuvre pour leur assurer un voyage dans les meilleures conditions de confort.

THAI met gracieusement ce service à la disposition de ses passagers. Toutefois, merci de noter que les passagers doivent être en mesure de prendre soin d'eux-mêmes pendant le vol. Le personnel de cabine fournira une assistance aux passagers pour les  transférer jusqu'à leur siège, et également vers les toilettes de l'avion. 
 

           THAI met à disposition de ses passagers  des fauteuils spécifiques, adaptés à la circulation à bord de ses appareils, facilitant la circulation dans les allées de l'avion, et l'accès aux toilettes pendant le vol. Le personnel de bord apportera toute assistance nécessaire pour un transfert du siège vers les toilettes (et inversement), par contre, aucune aide ne sera fournit à l'intérieur des toilettes. 
 
       Si vous n'êtes pas en mesure de prendre soin de vos besoins personnels pendant le vol, nous vous invitons à voyager avec un compagnon ou une escorte, qui peut facilement vous aider et gérer vos besoins..
       Au départ, THAI vous fournira une asssistance du comptoir d'enregistrement jusqu'à la porte de l'avion, ou vers votre siège.
A l'arrivée une aide sera proposée de votre siège et/ou de la porte de l'avion, avec vos bagages, jusqu'à la zone d'arrivée.  
 
       Si vous voyagez avec votre fauteuil roulant, merci de bien vouloir communiquer les dimensions et le poids de celui-ci au moment de la réservation, ceci pour nous permettre d'organiser au mieux le transport de votre équipement en soute, et de vous le restituer à l'arrivée, dans la zone de livraison des bagages. Si le poids de votre équipement dépasse 32 kilos merci de nous le signaler afin de nous permettre d'obtenir les autorisation requises. Effectivement certains aéroports ne disposent pas des moyens de manutentions pour embarquer ou débarquer les équipements volumineux.

Special Inflight Meals

Note  First-class passengers may reserve their premium gourmet meals on selected flights at least 24 hours prior to departure.