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Thai Airways Information

contact Information

THAI Airport Office - Temporarily Closed

THAI Reservation & Ticket Office:

Check-in Counter
  • Departure Terminal 3, First floor

  • Royal Silk Class check-in counter number 361-362-363
    Economy Class check-in counter number 364-365-366-367

  • Opening Time: 3.30 hours before STD

  • Closing Time: 40 minutes before STD

  • Terminal C

  • +39-06 6595 8882


Casa Alitalia (Contract Lounge)

For Royal Silk Class Passengers

  • Satellite, Terminal E

  • Opening Hours: 06:30 – 00:00

  • Space: 1,000 sq.m.

  • Capacity: 258 Seats

  • Facilities:
    • Food, Snack & Refreshment
    • Wi-Fi, Meeting Room
    • TV, Magazine, Newspaper
    • Toilet/Shower

Basic Facts

  • Cities to which THAI flies: Milan and Rome

    Clothing: Italy has a mainly temperate climate. Lighter apparel is fine for most the year. During the winter in the north an overcoat and warm clothing are required.

    Visas and health regulations:
    • A visa is issued for the purpose of a short stay in Italy. Employment is not permitted during the stay covered by the visa. For non-Europeans, visas are issued in advance by Italian missions abroad. Travelers are advised to check requirements with their nearest embassy. Travelers to Italy provide means of support.  A return/onward ticket is recommended. Passports must be valid for at least three months after period of stay.
    • No vaccinations are required but yellow fever vaccination certificates are required for those arriving from infected areas.

    Language: Italian

    Voltage: 230 volts, 50Hz.

    Credit cards: Major credit cards are widely accepted.

    Business hours: Business hours are generally 9 a.m. to 5 p.m. Monday to Friday but can vary according to season and region.