お客様各位

 

タイ国際航空(TG)では平成30年12月29日(土)~平成31年1月6日(日)までの期間、日本国内全支店(日本地区コールセンター、発券カウンターを含む)を休業とさせていただきます。新年は平成31年1月7日(月)より、平常営業いたします。

 

また、弊社ホームページからの各種お手続き、お問い合わせに対する手続き、回答も1月7日以降となります。

予めご理解を賜りますようお願い申し上げます。

 

※タイ・バンコク本社では、24時間予約センター(英語・タイ語でのサービス)を開設しております。
電話番号は、66‐2-356-1111(66はタイの国番号)です。こちらは国際電話通話料金がかかりますので予めご了承ください。
日本からおかけになる際には、(国際電話識別番号や事業者番号など)ご利用状況に応じた操作をした上でおかけください。

 

 

Office Closure Notice – New Year’s Holidays

 

Dear Customers,
Thank you for flying with Thai Airways International P.C.L.
Please kindly be informed that our town offices in Japan will be closed from December 29, 2018 to January 6, 2019 due to New Year's holidays, and will reopen on Monday, January 7, 2019 as normal.

 

You may submit your inquiry through the online inquiry forms. However please note that we will not be able to reply your inquiry during this period. We will respond to you as soon as possible after the holiday.
We apologize for the inconvenience this may take and thank you for your understanding.
In urgent cases, please contact THAI CONTACT CENTER (RESERVATION)
24 hrs. Everyday
Phone: (66-2) 356-1111
Fax: (66-2) 356-2222

運航状況についてはこちらをご覧ください。

For operation information, please click here.

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Mobile check-in

Download THAI Mobile Application

   

When you travel out of Bangkok to all destinations, you are allowed either to print boarding pass from home (Home Print Boarding Pass), receive Mobile Boarding Pass or Passbook Boarding Pass (iOS operating) only if you hold and enter proper travel document required to that destination during perform check-in.

Departing from stations outside Thailand where the Advance Passenger Information is not required and your proper travel document provided, you are then allowed to print Home Print Boarding Pass with A4 sized paper.

Mobile boarding pass required condition

1.    Domestic flights departing from Bangkok (BKK)/Chiangmai (CNX)/Phuket (HKT)
2.    International flights departing from Bangkok (BKK), holding the proper travel document required to that destination during perform check-in.
3.    Departing from stations outside Thailand where the Advance Passenger Information is not required and your proper travel document provided, you are then allowed to print Home Print Boarding Pass with A4 sized paper.
4.    Internet-enabled mobile phone.
5.    E-ticket is not purchased using credit card via telephone/web sale.
6.    Passenger must have active e-mail address.   
7.    No special assistance requested.

Check-in procedure

With The Mobile Check-in Service, use your internet-enabled mobile phone, simply download application from App store or Play Store. Just select Check-in and identify yourself by entering your last name, combined with either confirmed booking reference or electronic ticket number. Then continue, the systems will immediate process to check-in for you. Additionally, this Mobile check-in supports multiple passenger check-in including infants from the same and different booking reference, travelling  on the same flight.

At the Airport

Passenger with No Checked Baggage

·         Show Mobile Boarding Pass at and Passbook security checkpoint

·         For Royal Silk Class passenger, please show at the reception counter at Royal Silk Lounge - Domestic or International

·         Show at the boarding gate together with an identification card or passport

·         Show to cabin crew prior to entering the aircraft


Passenger with Checked Baggage

·         Drop your baggage at following Internet check-in bag drop counters
       -    C8 for Domestic flight at least 45 minutes prior to schedule departure time
       -    J1 – J3 for International flight at least 60 minutes prior to schedule departure time

·         Show Mobile Boarding Pass and Passbook with passport at security checkpoint

·         For Royal Silk Class passenger, please show at the reception counter at Royal Silk Lounge – Domestic or International

·         Show at the boarding gate together with an identification card or passport

·         Show to cabin crew prior to entering the aircraft

 

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