関西国際空港(KIX)の運航状況につきましては、こちらをご覧ください。

また、同空港閉鎖の影響に伴う航空券の特別措置に関してはこちらをご覧ください。

※同空港閉鎖に伴う欠航証明は、こちらよりダウンロードいただけます。

なお、本件に関する多数のお問い合わせにより、タイ国際航空日本コールセンターへのお電話が大変繋がりにくくなっております。何卒ご了承ください。

On Thai Airways operaiton from/to Kansai Int'l Airport, please click here.

On the ticket handling from/to the airport, please click here.

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Contact us

 

Customer Service

Please contact us if you have problems with bookings or just need help with the web site.

Email : roh.customerservices@thaiairways.com

Phone Number : (66)2-5451786, 5451778, 5451781

Fax Number : (66)2-5454178

Hours : Mon-Fri : 08:00-17:00 (Bangkok Time)

 

Complaints 

• Any complaint regarding a service should be brought to the attention of the hotel accommodation or service provider as early as possible during your stay in order for the complaint to be handled without any delay. However if you are not satisfy, it should be notified to us in writing by email to roh.complaint@thaiairways.com  within 1 month of the date of service with all supporting documents and the following details for investigation :

   • Passenger’s name

   • Booking number

   • Date of travel

   • Name of hotel or product with reason for complaint

• Any complaint received after 1 month of the date of service will not be investigated.