1)      타이항공은 2018 1028일부터 인천-방콕 왕복 구간에서 홍콩 경유편으로 운항하고 있는 TG629/628 편의 인천-홍콩 왕복 구간을 아래와 같이 비운항하게 되었습니다

        비운항 : 인천-홍콩 TG629 10:20 - 12:55 

        비운항 : 홍콩-인천 TG628 15:30 – 20:10 

        관련하여 1028일부터 해당 항공편으로 여행하는 항공권을 구입하신 승객분들은 구입 여행사 혹은 타이항공으로 연락 주시기 바랍니다.

        또한 2018 10 28일부터 아래 해당 항공편(TG629 / TG628)으로 홍콩을 경유하여 인천-방콕 구간  여행하시는 항공권을 구입하신 승객분들은 항공권을 구입하신 여행사나 타이항공으로 연락하시어 변경되는 항공 편명과 출도착 시간을 확인하여주시면 감사하겠습니다.

 

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Customer Service - Royal Orchid Holidays

Please contact us if you have problems with Royal Orchid Holidays bookings (hotel, activity).

 

Complaints 

• Any complaint regarding a service should be brought to the attention of the hotel accommodation or service provider as early as possible during your stay in order for the complaint to be handled without any delay. However if you are not satisfy, it should be notified to us in writing by email to  roh.complaint@thaiairways.com  within 1 month of the date of service with all supporting documents and the following details for investigation :

   • Passenger’s name

   • Booking number

   • Date of travel

   • Name of hotel or product with reason for complaint

• Any complaint received after 1 month of the date of service will not be investigated. 

 

 

 

Customer Service - Royal Orchid Plus / Frequent Flyer

To find complete program information and manage menber account online at www.thaiairways.com/rop

Inquire about Royal Orchid Plus / Frequent Flyer program and member information at:

Email : ropsvc@thaiairways.com

Telephone : 66 (0) 2356 1111
Fax : 66 (0) 2545 3300