The ongoing spread of COVID-19 pandemic provides long-term effects on air travelling. This situation may cause our valued members not able to use travel benefits from Royal Orchid Plus membership cards as frequently as usual, so we specially considered extending validity of the membership tier status as follows.
Validity extension of membership tier status:
- For Silver, Gold, and Platinum members whose status expired or will expire during 1 February – 31 December 2020, validity of your tier status will be specially extended for 2 years after the current status expiry date.
- For Gold and Platinum members whose status will expire during 1 January – 31 December 2021, validity of your tier status will be specially extended for 1 year after the current expiry date.
Members will be entitled benefits from your membership tier status, i.e. extra baggage allowance, complimentary upgrades and yearly award tickets using 50% reduced miles for redemption (for Gold and Platinum members only), with exception of the Threshold Bonus miles. The unused complimentary upgrades will be valid subject to the extended card validity.
*Platinum and Gold members who attained status by meeting normal criteria from flying or Fast Tracking from the credit card partners and have not yet requested the Awards 2020, the right to request these rewards can be extended until 31 December 2021.
**Only members, who met the normal criteria for membership evaluation of Royal Orchid Plus or which of our co-brand credit card partners, will be eligible for membership tier validity extension. Your membership tier status will be adjusted after the expiry date of the current one. This is an automatic process, no further action by members is required, so you do not need to contact us for extending validity of the membership tier status.
We hope the above measure can provide ample time for your plan to travel and use the benefits from your membership tier status. We look forward to having you on board THAI once again in the near future.