ROP Logo - Link to ROP Homepage
Use arrow down for read the content or use tab key to next menu

Air Awards on Star Alliance Airlines

Star Alliance Awards

Online Star Alliance Awards enable you to instantly book and ticket Award travel combining THAI and a Star Alliance carrier, or solely Star Alliance partners to your preferred destination on the world’s largest airline network.

At this time, bookings can be made only for roundtrip travel departing from Bangkok. Additional departure points will soon be progressively available.

Simply log into your account using your membership number and PIN then select Star Alliance Awards and create your itinerary. Once seating is confirmed on all segments, payment of applicable taxes and surcharges can be made by credit card.

If you would like to redeem Star Alliance Awards which cannot be completed online, please contact THAI reservation offices worldwide.

 

Terms and Conditions:

-          -Star Alliance Awards can be redeemed for travel with Star Alliance partners and can include segments with THAI

-          - Departures at this time from Bangkok only, roundtrip travel with a maximum of 4 segments per itinerary

-          - One stopover in each direction is permitted per Award journey

-          - Complete terms and conditions can be viewed and accepted during the booking process

 

Star Alliance Award Chart  Click Here

 

Related Links : Star Alliance Geographic Key

Terms and Conditions of Star Alliance Awards Travel

  • Star Alliance Awards are applicable for Award travel on one Star Alliance airline, excluding THAI, or on two or more Star Alliance airlines, which may include THAI.
  • Award travel is valid on Star Alliance operated flights only.
  • Awards are for round-trip travel on the most direct route possible, and must return to the country of origin.
  • One enroute stopover in each direction is permitted per Award journey. One open jaw at point of turnaround or origin is also permitted per Award journey.
  • No stopover is permitted in the country of origin.
  • No stopover is permitted on pure domestic travel.
  • Backtracking is only permitted as required by the Star Alliance network. Stopovers are not permitted when backtracking.
  • Mixing classes of service for Award travel is not permitted.
  • First Class Award travel may not be available on all sectors due to aircraft operations. However, First Class Award redemption will be applied to the entire Award journey.
  • All taxes associated with Award travel are the responsibility of the member, and may be collected at the Award ticket issue location, or during the Award journey.
  • Change of carrier not permitted after ticket issue.
  • After ticketing, a fee is applied for reservation changes. Details about service fees, click here.
  • Star Alliance Award ticket validity and conditions are subject to Royal Orchid Plus Award rules.
  • For Star Alliance Award issued by THAI office the following ticketing conditions apply. For departures 4 day (96 hours) or more after a booking is confirmed, ticket issued must be completed within 72 hours after booking confirmation.
  • For departures less than 4 days (96 hours) after a booking is confirmed, ticketing is immediate.
  • Failure to meet ticketing timelines will result in booking cancellation with miles, less any expired miles, re-credited to the relevant account.
  • Round The World Award travel is valid on all Star Alliance operated flights.
  • Award travel must be on a continuous westbound/eastbound direction and return to the country where travel originated.
  • Award travel is valid for a minimum of 10 days and maximum of 1 year from the date travel commences.
  • Maximum 10 stopovers and minimum 3 stopovers allowed per round-trip journey.
  • One single open jaw is permitted in addition to allowable stopovers.
  • One stopover only is permitted in any one city.
  • Two stopovers only are permitted in any one country.
  • No stopovers in country of origin.
  • Backtracking is only permitted as required by the Star Alliance network.
  • Side trips require an additional Award.
  • Connections must be on the first available flight within 24 hours when required by routing and are not considered stopovers.
  • No mileage re-credit in part or whole permitted after travel commences.
  • All taxes associated with Award travel are the responsibility of the member, and may be collected at the Award ticket issue location, or during the Award journey.
  • Royal Orchid Plus Award eligibility and other conditions, excluding the conditions stated above, apply to Star Alliance Round the World Award travel.